How can we help you?

Frequently sought

Online help

BASE Live Chat

Speak with us directly from 10:00 to 18:00, Monday to Saturday. Click ‘Chat with BASE’ at the bottom of the page.

Facebook Messenger

If no one is available for Live Chat at the moment, we'll answer you as soon as possible, via Facebook Messenger, from 8:00 to 18:00, Monday to Saturday. 

Customer zone

We will answer your question as soon as possible.

My BASE app

Contact us via the menu in the My BASE app. Haven't installed the My BASE app yet?