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Serial number of my BASE TV box

The serial number of your BASE TV box is 12 digits long. You can find it in three places:

  • via My BASE: log into My BASE and go to TV > Your BASE TV box > Serial number.
  • on the bottom of your TV box: the serial number is on the white sticker affixed to the underside of the BASE TV box. It is the number shown after CPE ID.
  • via your TV: Press the house button and then the gear. Then go to Info > About. It is the number shown after Serial Number.

Read more

How to install the BASE TV box? How to use the BASE TV box? The power mode of the BASE TV box How to reset/restart your TV box? What are the technical specifications of the BASE TV box? What do the lights on the BASE TV box mean?