Telenet Group complies with Belgian and EU legislation with regard to protection of personal data and privacy; this website and other websites owned by Telenet Group are therefore designed and managed in accordance with said legislation.
Gathered data and use
When you visit the Website without registering (by login or other method) at a secure location, Telenet Group does not gather personal data. However, Telenet Group may register certain information (such as IP address) for statistical or administrative purposes, or for improving the Website, without this enabling personal data to be revealed or individual visitors to be identified. Telenet Group and its service providers collect the personal data in their databases that you provide when you register on a secured location on the Website or provide via an action or pop-up message asking for information, for example to allow you to give feedback on the Website. By providing these personal data, you grant Telenet Group permission to gather, register and make use of your personal data in accordance with these provisions. Your data are not only used to manage your file (orders, deliveries, invoicing, etc.), but may also be used for commercial and promotional purposes (including direct marketing), amongst others via e-mail, for all BASE products, services and actions. You have the opportunity, when registering and with each communication you receive via SMS, MMS or electronic mail, to opt out of receiving future electronic promotional communications.
The data gathered may be sent to Telenet Group suppliers or to other companies in the group to which BASE belongs.
The data collected will never be transmitted to a data processer in a country outside of the EU, unless this country guarantees an appropriate level of protection for the data or when the recipient itself guarantees an appropriate level of protection such as endorsing the Safe Harbor Privacy Principles in the USA or by singing the model contract provisions for the transmission of personal data.
Automatic installation of cookies can be prevented by changing your browser settings; however, Telenet Group draws your attention to the fact that preventing cookies may affect the Website's performance.
Access to data, correction and questions
You may at any time access, modify or add to your registered personal data simply by sending a request by calling+32 (0)486 19 1999 for any questions concerning Telenet Group's data protection policy.
Telenet Group is allowed to revise, at any time and without notice, all or part of its data protection policy; you are advised therefore to visit this site regularly to find out the latest modifications that have been made to it.