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Buying a smartphone with your mobile phone monthly plan. How does it work?

As a BASE customer, you can buy a smartphone at a lower price with your mobile phone monthly plan. Handy, as you get a discount on your smartphone and at the same time benefit from all the advantages of your mobile phone monthly plan.

Are you eligible for the smartphone discount?

Both new and existing customers can combine their mobile phone monthly plan with a smartphone. To benefit from the discount, you need to meet the following conditions.

  • You have a BASE Mobile or BASE Pro monthly plan:
    • BASE 15, BASE 20,  BASE 29, BASE 39;
    • Pro 11, Pro 20, Pro 29, Pro 35.
  • You pay via monthly direct debit. Don’t have a direct debit set up yet? You can easily request this in My BASE or in the My BASE app. Read more about direct debit payment.
  • Your are entering into a 24-month contract. Do you want to cancel, change provider or switch to a lower monthly plan during this period? Then you will pay back the residual value (a part of the discount) of your smartphone. You can find out how much that amount is precisely in the depreciation table.
  • The discount on smartphones cannot be combined with other promotions or discounts on your mobile phone monthly plan. Do you also have an internet and/or TV monthly plan? Then you will be eligible for the combination discount.

Do you no longer meet one of the conditions after the purchase? Then the discount expires and you will pay any residual value.

Which and how many smartphones can you buy?

We offer a selection of smartphones (such as iPhone, Samsung, Xiaomi, OPPO) depending on availability and special offers. You can find all our smartphones in the webshop  or in a BASE Shop.

Each mobile phone monthly plan entitles you to 1 smartphone. Do you have multiple monthly plans? Then you can purchase a maximum of 3 smartphones under the same customer account. Do you still want an extra smartphone? Then pay back the residual value of one of your smartphones or wait until the contract period of 24 months has ended.

Special offers

We have special offers every 1 to 2 months. These smartphones have a larger discount than those you can find in the (online) shop. They are often newer or more popular smartphones. Keep an eye on our promotion page for the latest offers.

More questions on your smartphone with your mobile phone monthly plan?

We calculate the discount based on the original value of your smartphone and your monthly plan. The higher your monthly plan, the more discount you receive.

Value
BASE 15/Pro 11
BASE 20/Pro 20
BASE 29/Pro 29
BASE 39/Pro 35

less than €200

€30 discount

€50 discount

€50 discount

€50 discount

€200 - €349

€50 discount

€80 discount

€80 discount

€80 discount

€350 - €500

€50 discount

€80 discount

€100 discount

€150 discount

more than €500

€50 discount

€100 discount

€150 discount

€200 discount

Prices for Pro monthly plans include VAT. The discount is often larger for special offers.

That’s possible! You have two options:

  • You pay off your smartphone with credit from Cofidis.
  • You pay off your smartphone via a Data Pack. In exchange for the amount that you pay, you get extra data.

You can request both options only in a BASE Shop.

A depreciation table shows how the residual value of your smartphone decreases during the term of your contract. It tells you how much you must still pay if you cancel the contract within the 24 months.

You can find the depreciation table in the order confirmation, the summary of the agreement or in My BASE.

Only the statutory warranty of 2 years applies to your smartphone. Do you wish to purchase extra insurance? Then visit one of our BASE Shops today.