BASE helps you in these extraordinary times. With the best possible service and twice the mobile data volume for the same monthly charge for all subscribers, to the end of the day on 24 May! #GettingThroughThisTogether.
It's super simple to use and offers lots of practical day-to-day ways to monitor your consumption, activate your options, consult and pay your bill and much more.
Data Jump, exclusively for BASE: based on a mobile monthly plans comparison made on the 15/01/2020 at the following operators : Mobile Vikings, Orange, Proximus, Scarlet, Telenet, Voo.
Discount on smartphones with a monthly plan available from 25/05/2020 until 31/07/2020 included for existing BASE customers and/or new BASE customers.Subject to the activation of a Based on you monthly plan as of the amount mentioned per month, the customer receives the indicated discount on the purchase price of the device, subject to payment by direct debit as well as the acceptance of a 24-month depreciation table. If the customer terminates his monthly plan or switches to a lower tariff plan within the first 24 months, BASE reserves the right to recover the residual value of the discount on the device. Offer limited to one device per activated new monthly plan. Max. 3 ongoing depreciation tables per customer; acceptation of an additional depreciation table is not authorized, unless the residual value of the discount obtained in the context of a previous smartphone promotion is reimbursed (by settlement through the next bill). May not be combined with other offers and promotions.
€ 70 Cashback on Samsung A41 or Huawei P Smart Pro.
Offer valid on participating products purchased between 25/05/2020 and 31/07/2020 inclusive (according to the date on the proof of purchase) or while stocks last. Customers who fulfil the special offer's conditions (see above) must pay € 99 with a BASE monthly plan of € 29 / month or € 79 with a BASE monthly plan of € 40 / month and will receive the € 70 cashback afterwards. To request a reimbursement, customers must register at www.base.be/cashbacks-and-more. Customers must submit this cashback request no later than 16/08/2020 inclusive.
€ 50 Cashback on Samsung A40, Huawei P Smart 2019 or Oppo A5.
Offer valid on participating products purchased between 25/05/2020 and 31/07/2020 inclusive (according to the date on the proof of purchase) or while stocks last. New BASE customers who fulfil the special offer's conditions (see above) must pay € 99 with a BASE monthly plan as from of € 20 / month, existing BASE customers must pay € 99 with a BASE monthly plan as from € 29 / month and will receive the € 50 cashback afterwards. To request a reimbursement, customers must register at www.base.be/cashbacks-and-more. Customers must submit this cashback request no later than 16/08/2020 inclusive.
Promotion on Samsung S10+ plus free Galaxy Buds (valued at € 149) and € 100 cashback.
Offer valid on participating products purchased between 25/05/2020 and 30/06/2020 inclusive (according to the date on the proof of purchase) or while stocks last. Customers who fulfil the special offer's conditions (see above) can subscribe at https://www.samsung.com/be/promo/ or https://www.samsung.com/be_fr/promo/ for the request of the reimbursement of € 100. Customers must submit this cashback request no later than 15/07/2020 inclusive. The free Buds are included with purchase or delivered at home with your device if purchased on base.be.
Special conditions of your Based on you
Data Jump: Non-used credit of your monthly plan will be carried over to the following month. The next month, you will first consume the unused credit of the previous month. Non-used credit may be carried over for one month only. In the event of a change in tariff plan or termination of the contract, the carried-over credit is not taken into account for pro rata invoicing/refund. The transferred credit expires upon assignment of the agreement by the customer. Unlimited calls to BASE: unlimited number of call minutes to BASE customers. Offer restricted to normal private use, as defined here.
Special condition for option Unlimited calling
Option only available for customers with a Based on you monthly plan. The price of the selected option is automatically added to your invoice each month. By activating this option you enter an open-ended contract which you can cancel at no charge whenever you like. However, you can only activate the option once per invoicing period.
Unlimited calling is restricted to normal personal use, as defined here.
Special condition for option World Internet
The amount of the selected Internet World option will be automatically added to your invoice each month. The rates are only valid abroad with one of the partner networks. After you used the MBs data included in your monthly bundle, the amount of data transferred exceeding this volume will be charged per KB at € 0.24/MB.
Special condition for option Spotify Premium
The Spotify service can be used via Spotify applications for computers, smartphones and tablets; it requires the user to create a Spotify account associated with a login and password. Spotify Premium is restricted for personal and private use. Info and conditions on this page or on spotify.com. Telenet Group reserves the right to modify and/or discontinue, temporarily or permanently, the Spotify offer at any time. Telenet Group disclaims any liability or responsibility as to the compatibility of your smartphone with the Spotify service. The amount of data (MB) used in connection with the use of the Spotify service via your smartphone is billed in accordance with the rates set out in your mobile Internet tariff plan.
Special conditions BASE Unlimited
Unlimited* mobile data included in BASE Unlimited:
(i) Consumption in Belgium: once the consumption exceeds a volume of 25 GB/month, the customer can continue surfing at a reduced speed of 512 kbps until the next billing period;
(ii) Usage in the rest of the EU zone: when consumption exceeds 20 GB/month, the customer can continue to surf at normal speed at € 0.0042 (VAT included) per MB.
* Offer restricted to normal personal use as defined in the "Terms and Conditions for normal use in the framework of an unlimited offer".
If you change your BASE Unlimited monthly plan to another BASE monthly plan, you cannot again activate a BASE Unlimited monthly plan for the same mobile number within the same billing period.
Promotions Based on you 15, 20, 29 and BASE Unlimited
Temporary promotion on BASE subscription of €15/month, € 20/month and € 29/month and BASE Unlimited: offer valid from 01/04/2020 through 15/08/2020. On condition of activation of the above BASE subscriptions, the customer benefits froms a 50% discount on the monthly subscription fee for the first 3 months after activation. Offer reserved for private individuals who do not yet have a BASE subscription; customers with a BASE top-up card who want to switch to a BASE subscription must not have had a BASE subscription for the same mobile number in the 3 months prior to subscription. This offer cannot be used in conjunction with other offers and promotions.
Promotion on Samsung S20-series plus free Galaxy Fit (valued at € 99.99).
Offer valid on participating products purchased between 25/03/2020 and 10/05/2020 inclusive (according to the date on the proof of purchase) or while stocks last. Customers who fulfil the special offer's conditions (see above) can subscribe at https://www.samsung.com/be/promo/ or https://www.samsung.com/be_fr/promo/ for the request of the free gadget. Customers must submit this cashback request no later than 01/06/2020 inclusive.
***Caution: borrowing money also costs money.
Representative example: Instalment sales at an annual percentage rate of charge of 0% (= fixed borrowing rate). To finance the purchase of a device at a cash price of € 609, the customer makes an advance payment of € 9 and settles the balance in 24 monthly instalments of € 25. The total amount to be refunded, excluding the advance payment, is € 600.
Subject to acceptance by Alpha Credit nv/sa (Rue Ravensteinstraat 60/15, 1000 Brussels – VAT BE 0445.781.316 - BCE 0400 282 277 - RLP Brussels), credit grantor. Telenet Retail BVBA/SPRL (Liersesteenweg 4, 2800 Mechelen – VAT BE 0813 219 195 – RLP Antwerp, division Mechelen - IBAN BE42 2350 3744 6254) acts as credit intermediary (agent in ancillary position).
