It's super simple to use and offers lots of practical day-to-day ways to monitor your consumption, activate your options, consult and pay your bill and much more.
€ 100 Cashback on Samsung Galaxy S20 FE
Offer valid on participating products purchased between 25/11/2020 and 30/11/2020 inclusive (according to the date on the proof of purchase) or while stocks last. Customers who fulfil the special offer's conditions (see above) must pay € 349 with a BASE monthly plan as from € 29 / month and will receive the € 100 cashback afterwards. To request a reimbursement, customers must register at www.base.be/cashbacks-and-more. Customers must submit this cashback request no later than 30/12/2020 inclusive.
Promotions Based on you 15, 20, 29 and BASE Unlimited
Temporary promotion on BASE subscription of €15/month, € 20/month, € 29/month and BASE Unlimited: offer valid from 01/11/2020 through 31/03/2021. On condition of activation of the above BASE subscriptions, the customer benefits froms a 50% discount on the monthly subscription fee for the first 3 months after activation. Offer reserved for private individuals who do not yet have a BASE subscription; customers with a BASE top-up card who want to switch to a BASE subscription must not have had a BASE subscription for the same mobile number in the 3 months prior to subscription. This offer cannot be used in conjunction with other offers and promotions.
Data Jump, exclusively for BASE: based on a mobile monthly plans comparison made on the 15/01/2020 at the following operators : Mobile Vikings, Orange, Proximus, Scarlet, Telenet, Voo.
Discount on smartphones with a monthly plan available from 04/01/2021 tot en met 28/02/2021 included for existing BASE customers and/or new BASE customers.
Subject to the activation of a Based on you monthly plan as of the amount mentioned per month, the customer receives the indicated discount on the purchase price of the device, subject to payment by direct debit as well as the acceptance of a 24-month depreciation table. If the customer terminates his monthly plan or switches to a lower tariff plan within the first 24 months, BASE reserves the right to recover the residual value of the discount on the device. Offer limited to one device per activated new monthly plan. Max. 3 ongoing depreciation tables per customer; acceptation of an additional depreciation table is not authorized, unless the residual value of the discount obtained in the context of a previous smartphone promotion is reimbursed (by settlement through the next bill). May not be combined with other offers and promotions.
€ 70 Cashback on Samsung A51 or Huawei P30 lite New Edition 256 GB or € 50 cashback on Samsung A21s
Offer valid on participating products purchased between 04/01/2021 and 28/02/2021 inclusive (according to the date on the proof of purchase) or while stocks last. Customers who fulfil the special offer's conditions (see above) must pay € 79 for the Samsung A51 or Huawei P30 lite New Edition 256GB with a BASE monthly plan as from € 29 / month and will receive the € 70 cashback afterwards or € 59 for the Samsung A21s with a BASE monthly plan as from € 20 / month and will receive the € 50 cashback afterwards or
To request a reimbursement, customers must register at www.base.be/cashbacks-and-more. Customers must submit this cashback request no later than 28/03/2021 inclusive.
€ 70 Cashback on iPhone SE 128GB, Samsung A71, Xiaomi Mi 10 T Lite 5G
Offer valid on participating products purchased between 10/11/2020 and 03/01/2021 inclusive (according to the date on the proof of purchase) or while stocks last. Customers who fulfil the special offer's conditions (see above) must pay € 79 for the
iPhone SE 128GB with a Data Pack of € 20/ month
Samsung A71 with a Data Pack of € 15/ month
Xiaomi Mi 10 T Lite 5G with a Data Pack of € 10/ month
and with a BASE monthly plan as from € 20 / month and will receive the € 70 cashback afterwards. To request a reimbursement, customers must register at www.base.be/cashbacks-and-more. Customers must submit this cashback request no later than 09/12/2020 inclusive.
Special conditions of your Based on you
Data Jump: Non-used credit of your monthly plan will be carried over to the following month. The next month, you will first consume the unused credit of the previous month. Non-used credit may be carried over for one month only. In the event of a change in tariff plan or termination of the contract, the carried-over credit is not taken into account for pro rata invoicing/refund. The transferred credit expires upon assignment of the agreement by the customer. Unlimited calls to BASE: unlimited number of call minutes to BASE customers. Offer restricted to normal private use, as defined here.
Special condition for option Unlimited calling
Option only available for customers with a Based on you monthly plan. The price of the selected option is automatically added to your invoice each month. By activating this option you enter an open-ended contract which you can cancel at no charge whenever you like. However, you can only activate the option once per invoicing period.
Unlimited calling is restricted to normal personal use, as defined here.
Special condition for option World Internet
The amount of the selected Internet World option will be automatically added to your invoice each month. The rates are only valid abroad with one of the partner networks. After you used the MBs data included in your monthly bundle, the amount of data transferred exceeding this volume will be charged per KB at € 0.24/MB.
Special conditions BASE Unlimited
Unlimited* mobile data included in BASE Unlimited:
(i) Consumption in Belgium: once the consumption exceeds a volume of 25 GB/month, the customer can continue surfing at a reduced speed of 512 kbps until the next billing period;
(ii) Usage in the rest of the EU zone: when consumption exceeds 22 GB/month, the customer can continue to surf at normal speed at € 0.0036 (VAT included) per MB.
* Offer restricted to normal personal use as defined in the "Terms and Conditions for normal use in the framework of an unlimited offer".
If you change your BASE Unlimited monthly plan to another BASE monthly plan, you cannot again activate a BASE Unlimited monthly plan for the same mobile number within the same billing period.
Discount on smartphones with a monthly plan available from 10/11/2020 until 03/01/2021 included for existing BASE customers and/or new BASE customers.
Subject to the activation of a Based on you monthly plan as of the amount mentioned per month, the customer receives the indicated discount on the purchase price of the device, subject to payment by direct debit as well as the acceptance of a 24-month depreciation table. If the customer terminates his monthly plan or switches to a lower tariff plan within the first 24 months, BASE reserves the right to recover the residual value of the discount on the device. Offer limited to one device per activated new monthly plan. Max. 3 ongoing depreciation tables per customer; acceptation of an additional depreciation table is not authorized, unless the residual value of the discount obtained in the context of a previous smartphone promotion is reimbursed (by settlement through the next bill). May not be combined with other offers and promotions.
Offer valid from 10/11/2020 up to and including 03/01/2021 for existing and new BASE customers, on the condition that a Data Pack is activated for 24 months as an option on top of a BASE subscription from 20 € a month, while stock last (iPhone SE 128GB = 1700 pieces; Samsung A71 = 1500 pieces; Xiaomi Mi10T Lite = 850 pieces).
The Data Pack is automatically discontinued after 24 months. Existing BASE customers must already have been customers for at least 3 months, without any payment arrears. For new BASE customers, the offer is only valid for numbers transferred from other operators, and not for new numbers.
Customers receive the discount on the price of the device if they accept a 24-month installment plan. The device must be paid for by debit or credit card, and the BASE subscription and the Data Pack by direct debit. If the customer terminates his Data Pack or switches to a Data Pack with less mobile data within 24 months, payment will be demanded of the residual value of the discount on the device. This special offer is limited to one device per BASE subscription. Maximum two current installment plans (accepted as part of a special offer in combination with a Data Pack) per customer are allowed; no extra installment plan will be accepted unless the residual value of the discount received on an earlier device offer is repaid (by settlement with the next bill). This special offer cannot be combined with other offers or promotions. BASE may discontinue this offer immediately in case of suspected fraud or misuse of the special offer.
***Caution: borrowing money also costs money.
Representative example: Instalment sales at an annual percentage rate of charge of 0% (= fixed borrowing rate). To finance the purchase of a device at a cash price of € 609, the customer makes an advance payment of € 9 and settles the balance in 24 monthly instalments of € 25. The total amount to be refunded, excluding the advance payment, is € 600.
Subject to acceptance by Alpha Credit nv/sa (Rue Ravensteinstraat 60/15, 1000 Brussels – VAT BE 0445.781.316 - BCE 0400 282 277 - RLP Brussels), credit grantor. Telenet Retail BVBA/SPRL (Liersesteenweg 4, 2800 Mechelen – VAT BE 0813 219 195 – RLP Antwerp, division Mechelen - IBAN BE42 2350 3744 6254) acts as credit intermediary (agent in ancillary position).
