You get the same discount when you take an additional monthly plan or upgrade your existing one. For example, suppose you already have a BASE 20... Then you'll pay just €21/month for a BASE 29!
Did you buy a smartphone in combination with your current monthly plan? Or are you doing an upgrade for which you'll pay less for your new monthly plan after the discount than you're paying today? Then, unfortunately, you won't benefit from this promotional offer when you upgrade your monthly plan.
Carry over your unused data to next month thanks to Data Jump.
Set up an Out-of-plan limit and keep control of your budget.
Enjoy 24 hours of free data every month on Free Data Day.
Check your usage or top up?
With the My BASE app you are the boss.
Speak with us directly. If we're not here at the moment, we'll answer you via Facebook Messenger from 08:00 to 18:00, Monday to Saturday.
Monday to Friday: 09:00 to 22:00
Saturday: 09:00 to 17:30
Sunday and holidays: closed
Prefer to come to our shop?
Data Jump, exclusively for BASE: based on a mobile monthly plans comparison made on the 15/01/2020 at the following operators : Mobile Vikings, Orange, Proximus, Scarlet, Telenet, Voo.
The BASE rates include VAT and are subject to the general terms and conditions and special conditions of Telenet Group NV/SA. They are reserved for personal and private use only. After the first minute, you will be charged per second. Any inclusive minutes from BASE to BASE are only valid for use within Belgium. Any other inclusive minutes and text messages are applicable for use within Belgium (to Belgian numbers) and the EU zone (to numbers within the EU zone); any inclusive mobile data are applicable for use within Belgium and the EU zone. The international rates can be found here. Calling and texting to special numbers, as well as the use of third-party services, is not included; this usage will always be charged on top of any credit and/or bundles. To find out the rates for calls to special numbers (070, 0900, 1207,...), please contact us via the customer zone or call 1999 via BASE (free in Belgium) or +32 (0)486 19 1999 via any other network (subject to charge).
Mobile subscriptions for individuals are without fixed term contract. You may terminate your contract at any time.
Offer reserved for new BASE customers
Temporary promotion on BASE monthly plans of €15, €20, €29 and €39: offer valid from 29/11/2022 until 12/02/2023. Under condition of activation of the above BASE monthly plans, the customer benefits from from a -25% discount on the monthly subscription fee for the duration of the subscription after activation.
Offer reserved for private customers who do not yet have a BASE monthly plan; customers with a BASE top-up card who want to switch to a BASE monthly plan or are coming from another operator, must not have had a BASE monthly plan for the same mobile number in the 3 months prior to subscription. This offer cannot be used combined with other offers and promotions, except with the BASE+TADAAM benefit.
Offer reserved for existing BASE customers
Temporary promotion on BASE monthly plans of €15, €20, €29 and €39: offer valid from 29/11/2022 until 12/02/2023.
Offer reserved for private customers who already have a BASE monthly plan.Under condition of migrating to a higher Base monthly plan via the My BASE app or the customer zone, the customer benefits from 25% reduction on the monthly plan fee for the duration of the subscription after activation.
The customer will lose the discount on the monthly plan fee if he cancels his monthly plan or migrates to a lower rate plan.This offer cannot be combined with other offers and promotions, except with the BASE+TADAAM benefit.
Discount on smartphones with a monthly plan available from 03/01/2023 until 27/02/2023 included for existing BASE customers and/or new BASE customers, while stock lasts.
Discount on Samsung Galaxy S23 series with a monthly plan available from 01/02/2023 until 21/02/2023 included for existing BASE customers and/or new BASE customers, while stock lasts.
Subject to the activation of a Based on you monthly plan as of the amount mentioned per month, the customer receives the indicated discount on the purchase price of the device, subject to payment by direct debit as well as the acceptance of a 24-month depreciation table. If the customer terminates his monthly plan or switches to a lower tariff plan within the first 24 months, BASE reserves the right to recover the residual value of the discount on the device. Offer limited to one device per activated new monthly plan. Max. 3 ongoing depreciation tables per customer; acceptation of an additional depreciation table is not authorized, unless the residual value of the discount obtained in the context of a previous smartphone promotion is reimbursed (by settlement through the next bill). May not be combined with other offers and promotions.
Xiaomi Note 11S 128GB plus cashback €70
Offer valid on participating products purchased between 3/01/2023 and 27/02/2023 inclusive (according to the date on the proof of purchase) or while stocks last. Customers who fulfil the special offer's conditions (see above) must pay €79 for the Xiaomi Note 11S 128GB with a BASE monthly plan as from €20 / month and will get €70 paid back.
To request a reimbursement, customers must register at www.base.be/cashbacks-and-more. Customers must submit this cashback request no later than 27/03/2023 inclusive.
Samsung Galaxy S23 series cashback
When purchasing a Samsung Galaxy S23 256GB, S23+ 512GB, S23 Ultra 512GB from 01/02/2023 to 21/02/2023 (the date on the proof of purchase serves as proof), the customer will receive €60, €120 and € 180 respectively. You can participate a maximum of one time per product purchased and a maximum of five participations per household. This promotion is only valid for participants aged 18 and over.
To request a refund, the customer must register via www.samsung.com/be/promo no later than 21/04/2023.
Promotions BASE + Tadaam
5 €/month advantage on the BASE invoice: offer valid for private individuals who are customers of both BASE and TADAAM. Valid for new and existing BASE customers who have a BASE 15 Classic, BASE 15, BASE 20, BASE 29 or BASE 39 subscription, and who are also new or existing Tadaam customers (standard or premium). Offer only valid for private use. The customer must have an active BASE mobile number and be an active Tadaam customer who makes 1 payment per month. A requirement for entitlement to the special offer is the registration of the BASE mobile number in your Tadaam customer zone. The offer may not be shared with persons outside the domestic circle. If the customer pauses Tadaam, the advantage will be suspended as long as the subscription is paused. 1 advantage applies per BASE mobile number. The advantage will be calculated pro-rata. The offer can be combined with other special offers and smartphone deals. BASE and Tadaam reserve the right to change or end the special offer.
Special conditions of your BASE monthly plan
Data Jump: Non-used credit of your monthly plan will be carried over to the following month. The next month, you will first consume the unused credit of the previous month. Non-used credit may be carried over for one month only. In the event of a change in tariff plan or termination of the contract, the carried-over credit is not taken into account for pro rata invoicing/refund. The transferred credit expires upon assignment of the agreement by the customer. Unlimited calls to BASE: unlimited number of call minutes to BASE customers. Offer restricted to normal private use, as defined here.
Special condition for option World Internet
The amount of the selected Internet World option will be automatically added to your invoice each month. The rates are only valid abroad with one of the partner networks. After you used the MBs data included in your monthly bundle, the amount of data transferred exceeding this volume will be charged per KB at € 0.24/MB.
***Caution: borrowing money also costs money.
Representative example: Instalment sales at an annual percentage rate of charge of 0% (= fixed borrowing rate). To finance the purchase of a device at a cash price of € 609, the customer makes an advance payment of € 9 and settles the balance in 24 monthly instalments of € 25. The total amount to be refunded, excluding the advance payment, is € 600.
Subject to acceptance by COFIDIS SA, lender and insurance agent, (Chaussée de Lille 422 A, 7501 Orcq, Belgium – VAT identification number BE0400.359.283). Telenet Retail. Credit intermediary: (Liersesteenweg 4, 2800 Mechelen – BTW BE0813.219.195)