Do you still want to cancel? We'll be sorry to see you leave. We would like to ensure your transfer to proceed as quickly and smoothly as possible. You can cancel your BASE monthly plan/prepaid card whenever you want, without any cancellation fee. Contact us (between 8.00 and 22.00) and we'll arrange it for you.
Save your contacts on your handset
... before you remove your old SIM card.
It would be a pity for you if you lose all your contacts the moment you swap your SIM card.
Did you choose to keep your mobile number?
Use your current SIM card until you receive a text from your old operator or until you lose the network signal. Then insert your new SIM card in your handset.
Use your data and minutes
Your new provider will not let you keep the remaining minutes, texts and data from your prepaid card. Use them up, as much as you can, so you won't be throwing away money.
Did you buy a handset at a discounted price via BASE?
Then check whether you still have to pay a residual value on the amortization table you received when you purchased your smartphone or check online.