Disclaimers

Abonnements avec usage illimité

* Offer restricted to normal professional use as defined here.

All the tariffs that are exclusive of VAT and are subject to the general conditions and the special terms and conditions of Telenet Group NV/SA. They are reserved for professionals who have a VAT number and those exercising a liberal profession. The special terms and conditions determine in which countries the included minutes, texts and MB data are valid. Calling and texting to special numbers, as well as the use of third parties services, is not included; the costs implied by this use will be billed outside of any package and/or bundle. You pay per second, after the first minute. To know the cost of communications to special numbers (070, 0900, 1207, 1307,...), international calls and roaming, please call 1940 via BASE (free in Belgium) or +32 (0)486 19 1940 from any other network (charges will occur).

Out of bundle tariffs in Belgium and in the EU zone: € 0.025/MB
Discover our low international rates, in Europe and around the world! Click here

HS legal

Discount on smartphones with a monthly plan available from 04/04/2023 until 01/05/2023 included for existing BASE customers and/or new BASE customers, while stock lasts. 
Subject to the activation of a Based on you monthly plan as of the amount mentioned per month, the customer receives the indicated discount on the purchase price of the device, subject to payment by direct debit as well as the acceptance of a 24-month depreciation table. If the customer terminates his monthly plan or switches to a lower tariff plan within the first 24 months, BASE reserves the right to recover the residual value of the discount on the device.  Offer limited to one device per activated new monthly plan. Max. 3 ongoing depreciation tables per customer; acceptation of an additional depreciation table is not authorized, unless the residual value of the discount obtained in the context of a previous smartphone promotion is reimbursed (by settlement through the next bill). May not be combined with other offers and promotions. 

Abonnements sans usage illimité

All the tariffs that are exclusive of VAT and are subject to the general conditions and the special terms and conditions of Telenet Group NV/SA. They are reserved for professionals who have a VAT number and those exercising a liberal profession. The special terms and conditions determine in which countries the included minutes, texts and MB data are valid. Calling and texting to special numbers, as well as the use of third parties services, is not included; the costs implied by this use will be billed outside of any package and/or bundle. You pay per second, after the first minute. To know the cost of communications to special numbers (070, 0900, 1207, 1307,...), international calls and roaming, please call 1940 via BASE (free in Belgium) or +32 (0)486 19 1940 from any other network (charges will occur).

EOY Webdeal

Offer reserved for new BASE Pro customers
* The promotion is automatically applied to new customers during the confirmation of your order.

Offer reserved for professionals (self-employed and small enterprises) who do not yet have a BASE subscription; from 29/11/2022 up to and including 12/02/2023. If a BASE Pro mobile contract is activated, the customer will receive, after activation, 20% discount on the cost of the monthly mobile contract for life.
With a mobile contract of € 11/month the actual monthly cost will be € 8, with a € 20€/month, the actual monthly cost will be € 16, with a mobile contract of €29 /month, the actual monthly cost will be € 23, and with a mobile contract of € 35 /month, the actual monthly cost will be € 27.

If the base price of the subscription is increased, the promotional price will also increase by the same amount.

This offer applies exclusively to new BASE Pro customers (who in the 3 months prior to signing up for the offer were not already a BASE customer with a contract). Customers using a BASE prepaid card who want to switch to a BASE mobile contract must not have had a BASE contract for the same mobile number in the 3 months prior to signing up.

This promotion cannot be combined with other promotions, except with the BASE+TADAAM discount.

Offer reserved for existing BASE Pro customers
Temporary promotion on BASE Pro monthly plans of €11, €20, €29 and €35: offer valid from 29/11/2022 until 12/02/2023.

Offer reserved for private customers who already have a BASE monthly plan. Under condition of migrating to a higher Base monthly plan via the My BASE app or the customer zone, the customer benefits from 20% reduction on the monthly plan fee for the duration of the subscription after activation.
The customer will lose the discount on the monthly plan fee if he cancels his monthly plan or migrates to a lower rate plan. This offer cannot be combined with other offers and promotions, except with the BASE+TADAAM benefit.

Combined offers - Retention

* Offer restricted to normal professional use as defined here.

All the tariffs that are exclusive of VAT and are subject to the general conditions and the special terms and conditions of Telenet Group NV/SA. They are reserved for professionals who have a VAT number and those exercising a liberal profession. The special terms and conditions determine in which countries the included minutes, texts and MB data are valid. Calling and texting to special numbers, as well as the use of third parties services, is not included; the costs implied by this use will be billed outside of any package and/or bundle. You pay per second, after the first minute. To know the cost of communications to special numbers (070, 0900, 1207, 1307,...), international calls and roaming, please call 1940 via BASE (free in Belgium) or +32 (0)486 19 1940 from any other network (charges will occur).

Discounts on smartphones with a monthly plan 
Offer reserved for professionals with maximum 5 lines valid until 08/11/2020 included, as long as the stock lasts. Subject to activation of a BASE Pro monthly plan as of € 20/month, available for each new and existing customer, the customer receives a discount (VAT excluded) on the purchase of a smartphone device, subject to the acceptance of a 24-month depreciation table. If the customer terminates his monthly plan or switches to a lower tariff plan within the first 24 months, Telenet Group reserves the right to recover the residual value of the discount on the device. Offer limited to one device per activated new monthly plan. Max. 3 ongoing depreciation tables per customer; acceptation of an additional depreciation table is not authorized, unless the residual value of the discount obtained in the context of a previous smartphone promotion is reimbursed (by settlement through the next invoice). May not be combined with other offers and promotions.

Internet Anywhere

Lorsque vous dépassez le volume mensuel inclus dans votre forfait, la vitesse de votre connexion descend à 128 kbps (vitesse indicative).

Tous les tarifs BASE s'entendent TVA incluse. Ils sont soumis aux conditions générales et conditions particulières de Telenet Group NV/SA, réservés à un usage personnel et privé et hors numéros spéciaux et services de tiers. Vous pouvez faire usage de ces services de tiers, mais ces usages vous eront facturés en dehors de vos éventuels forfaits/bundles. Vous payez à la seconde, après la première minute. Pour connaître le prix des communications vers les numéros spéciaux (070, 0900, 1307, 1207, ...) veuillez envoyer un e-mail à base.support@telenetgroup.be ou appeler le 1999 avec votre GSM via BASE (gratuit en Belgique) ou le +32 (0)486 19 1999 à partir de n'importe quel téléphone (payant).

Les abonnements mobiles pour particuliers sont sans durée d'engagement. Vous pouvez y mettre fin à tout moment.

Internet Anywhere 1 mois gratuit
Action valable du 01/04/2016 au 31/07/2016 inclus dans tous les BASE shops et sur BASE.be jusqu'à épuisement du stock. Lors de l'activation d'un nouvel abonnement pour tablette/laptop Internet Anywhere, le client reçoit 1 mois d'abonnement Internet Anywhere gratuit correspondant à son abonnement (p.ex: si le client a choisi Internet Anywhere 10, il recevra 1 mois d'Internet Anywhere 10 gratuitement) moyennant la signature d'un contrat de 12 mois. La consommation de data hors forfait n'est pas offerte durant ce mois gratuit. En cas de résiliation anticipée du contrat, les frais de résiliation s'élèvent au prix de l'abonnement x le nombre de mois restants du contrat (max: 6 mois).

Internet Anywhere réduction de 100 € sur MiFi ZTE
Action valable du 01/04/2016 au 31/07/2016 inclus dans tous les BASE shops et sur BASE.be jusqu'à épuisement du stock. Lors de l'activation d'un nouvel abonnement pour tablette/laptop Internet Anywhere, le client reçoit une réduction de 100 € à l'achat de l'appareil MiFi ZTE MF910 moyennant la signature d'un contrat de 12 mois et d'un tableau d'amortissement sur une période de 12 mois. Si le client met fin à son abonnement, Telenet Group se réserve le droit de réclamer la valeur résiduelle de la réduction sur l'appareil (consultez la valeur résiduelle par mois). En cas de résiliation anticipée du contrat, les frais de résiliation s'élèvent au prix de l'abonnement x le nombre de mois restants du contrat (max: 6 mois). Action limitée à un appareil par abonnement souscrit et non applicable aux clients ayant un tableau d'amortissement toujours en cours pour une promotion précédente. Action uniquement cumulable avec l'action "Internet Anywhere 1 mois gratuit". Action applicable également aux clients Pro.

Roaming

** Zone tarifaire Europe: Allemagne, Autriche, Bulgarie, Chypre, Croatie, Danemark, Espagne, Estonie, Finlande, France, Grèce, Hongrie, Irlande, Islande, Italie, Jersey, Lettonie, Liechtenstein, Lituanie, Luxembourg, Malte, Monaco, Norvège, Pays-Bas, Pologne, Portugal, Roumanie, Royaume-Uni, Saint-Marin, Slovaquie, Slovénie, Suède, Suisse et Tchéquie

Payplan

* Attention: emprunter de l'argent coûte aussi de l'argent.

Prêt à tempérament destiné à l'achat d'un appareil mobile, avec un taux d'intérêt débiteur fixe de 0% et taux annuel effectif global (TAEG) de 0%.
Exemple représentatif: pour le financement d'un smartphone avec un prix comptant de 599 € (après réduction), le client paie un acompte de 9 € et règle le solde de 590 € en 24 mensualités de 24,58 €. Le montant total à rembourser hors accompte s'élève alors à 590 €.
Le paiement échelonné est uniquement disponible pour les clients BASE (non business) dans les points de ventes BASE mentionnés, sous réserve d'acceptation du dossier de crédit par Buy Way et moyennant domiciliation.

promo

Offer valid from 01/09 till 31/10/2017. The customer gets € 5 discount each month during the first 12 months for each new activation of a Pro Connect, € 10 discount for a new Pro Travel or € 20 discount for a new Travel XL subscription. The customer gets unlimited voice to all networks each month during 12 months for each new activation of a Pro Contact subscription. This offer is reserved for professionals with maximum 5 lines only. The offer cannot be combined with other offers and promotions.

Pro Contact & Pro Connect promo 50%

Promo 50%
Offer valid from 01/02 till 31/03/2018 when activating a new Pro Contact or Pro Connect subscription. The customer receives a discount of € 15 each month during the first 3 months for any new subscription of a Pro Connect subscription or € 10 for the purchase of a Pro Contact. Offer reserved for professionals with maximum of 5 lines. Action cannot be combined with other offers and promotions.

iPhone 7 128 GB - flash sales

* Offer restricted to normal professional use as defined here.

All the tariffs that are exclusive of VAT and are subject to the general conditions and the special terms and conditions of Telenet Group NV/SA. They are reserved for professionals who have a VAT number and those exercising a liberal profession. The special terms and conditions determine in which countries the included minutes, texts and MB data are valid. Calling and texting to special numbers, as well as the use of third parties services, is not included; the costs implied by this use will be billed outside of any package and/or bundle. You pay per second, after the first minute. To know the cost of communications to special numbers (070, 0900, 1207, 1307,...), international calls and roaming, please call 1940 via BASE (free in Belgium) or +32 (0)486 19 1940 from any other network (charges will occur).

Flash offer iPhone 7 128GB 
The flash offer iPhone 7 128GB is valid as from 17/03 until 25/03/2018 and is reserved for professionals with maximum 5 lines and valid as long as the stock lasts. The customer will receive a discount of € 247.93 VAT excluded upon activation of a Pro Connect, Pro Travel or Pro Travel XL subscription and subject to the signature of a 24-month depreciation table upon the purchase of the iPhone 7 128GB. If ever however the subscription is stopped or downgraded within the first 24 months by the customer, Telenet Group reserves the right to recover the residual value of the discount on the device. This offer is limited to one handset per subscription and not valid for customers who have already signed an amortization table during a previous promotion. This offer cannot be combined with other offers and promotions.

** 24 countries: Australia, Brazil, Canada, Chile, China, Hong Kong, India, Indonesia, Israel, Japan, Macedonia, Malaysia, Morocco, Mexico, Montenegro, New Zealand, Russia, Serbia, South Africa,Taiwan, Thailand, Tunisia, Turkey and USA

Samsung A7 - flash sales

** This offer is only valid for new Pro customers.
Offer valid until 10/02/2019 while supplies last and reserved for professionals with maximum 5 lines only. More info and conditions in the BASE shops.

Combined offers - Acquisition

* Offer restricted to normal professional use as defined here.

All the tariffs that are exclusive of VAT and are subject to the general conditions and the special terms and conditions of Telenet Group NV/SA. They are reserved for professionals who have a VAT number and those exercising a liberal profession. The special terms and conditions determine in which countries the included minutes, texts and MB data are valid. Calling and texting to special numbers, as well as the use of third parties services, is not included; the costs implied by this use will be billed outside of any package and/or bundle. You pay per second, after the first minute. To know the cost of communications to special numbers (070, 0900, 1207, 1307,...), international calls and roaming, please call 1940 via BASE (free in Belgium) or +32 (0)486 19 1940 from any other network (charges will occur).

Discounts on smartphones with a monthly plan 
Offer reserved for professionals with maximum 5 lines valid until 08/11/2020 included, as long as the stock lasts. Subject to activation of a BASE Pro monthly plan as of € 20/month, available for each new and existing customer, the customer receives a discount (VAT excluded) on the purchase of a smartphone device, subject to the acceptance of a 24-month depreciation table. If the customer terminates his monthly plan or switches to a lower tariff plan within the first 24 months, Telenet Group reserves the right to recover the residual value of the discount on the device. Offer limited to one device per activated new monthly plan. Max. 3 ongoing depreciation tables per customer; acceptation of an additional depreciation table is not authorized, unless the residual value of the discount obtained in the context of a previous smartphone promotion is reimbursed (by settlement through the next invoice). May not be combined with other offers and promotions.

** 24 countries: Australia, Brazil, Canada, Chile, China, Hong Kong, India, Indonesia, Israel, Japan, Macedonia, Malaysia, Morocco, Mexico, Montenegro, New Zealand, Russia, Serbia, South Africa,Taiwan, Thailand, Tunisia, Turkey and USA

Pro Unlimited

Unlimited mobile data included in Pro Unlimited :
(i) Consumption in Belgium: Once the consumption exceeds a volume of 35 GB / month, the customer can continue surfing at a reduced speed of 512 kbps until the next billing period.
(ii) Usage in the rest of the EU zone: When consumption exceeds 28 GB/month, the customer can continue to surf at normal speed at 0.0025 euro (VAT excluded) per MB.
If you change your Pro Unlimited monthly plan to another BASE monthly plan, you cannot again activate a Pro Unlimited monthly plan for the same mobile number within the same billing period.

Pro Unlimited - promo à 20 €

Promotion Pro Unlimited at € 20/month available for new customers only 
Offer reserved for professionals with maximum 5 lines valid from 11/02/2019 until 31/03/2019 included. Subject to the activation of a Pro Unlimited monthly plan of € 35/month, the customer only pays € 20/month during the first 3 months following activation. Offer reserved for new customers (not having been BASE customer either in the 3 months prior to subscribing to the offer) and (ii) existing prepaid customers.

Pro unlimited with combined offers

* Offer only valid for new Pro customers as from a Pro Connect subscription
Offer valid until 08/11/2020 while supplies last and reserved for professionals with maximum 5 lines only. More info and conditions in the BASE shops.

Promotion Huawei P30 Pro or Mate 20 Pro + a Huawei Watch GT (Active or Elegant) at choice:

Promotion Huawei P30 Pro or Mate 20 Pro + a Huawei Watch GT (Active or Elegant) at choice:
Action valid on participating products purchased between 27/05/2019 and 30/06/2019 (the date shown on the proof of purchase being evidence) or as long as the stock lasts in the participating stores in Belgium or Grand Duchy of Luxembourg. Terms of the action and information on the action via www.huaweipromotions.be.

* Offer only valid as from a Pro Contact subscription.
Offer valid until 08/11/2020 while supplies last and reserved for professionals with maximum 5 lines only. More info and conditions in the BASE shops.

24 countries

** 24 countries: Australia, Brazil, Canada, Chile, China, Hong Kong, India, Indonesia, Israel, Japan, Macedonia, Malaysia, Morocco, Mexico, Montenegro, New Zealand, Russia, Serbia, South Africa,Taiwan, Thailand, Tunisia, Turkey and USA

Webdeal

Temporary promotion on the BASE Pro subscriptions Pro Start, Pro Contact, Pro Connect, Pro Europe and Pro World:
On the condition that the customer subscribes one of the aforementioned BASE Pro monthly plans at www.BASE.be in the time period from 28/08/2022 through 25/09/2022 and activates the monthly subscription within the same time period, he benefits from a 25% discount on the monthly subscription fee for the duration of the subscription after activation. Offer reserved for professionals (self-employed and small enterprises) who do not yet have a BASE subscription; customers with a BASE top-up card who want to switch to a BASE subscription must not have had a BASE subscription for the same mobile number in the 3 months prior to subscription. This offer cannot be used in conjunction with other offers and promotions.

Temporary promotion on the BASE Pro Connect & Pro XL subscription, offer valid from 28/08/2022 untill 25/09/2022.:
On the condition that the customer subscribes the aforementioned BASE Pro Connect & Pro XL subscription, the customer benefits from a 25% discount on the monthly subscription fee for the duration of the subscription after activation. Offer reserved for professionals (self-employed and small enterprises) who do not yet have a BASE subscription; customers with a BASE top-up card who want to switch to a BASE subscription must not have had a BASE subscription for the same mobile number in the 3 months prior to subscription. This offer cannot be used in conjunction with other offers and promotions.ons.

Try & Buy

Temporary special offer on a BASE Pro subscription

Offer for private customers valid from 02/03/2020 until 31/03/2020. Customers who activate a BASE Pro subscription get the first month after activation free of monthly subscription charge. For a subscription of €10/month that means a €10 discount, for a subscription of €20/month a €20 discount, for a subscription of €30/month a €30 discount, for a subscription of €35/month a €35 discount, for a subscription of €45/month a €45 discount, and for a subscription of €60/month a €60 discount on the first bill.  
Offer reserved for new BASE Pro customers (who were not BASE postpaid customers in the three months before taking up the offer). 

Offer reserved for customers who port or transfer their current mobile number. This special offer does not apply when a new mobile number is activated.  
Offer cannot be combined with other offers or promotions. 
BASE Unlimited: For the terms and conditions that apply to BASE Unlimited subscriptions, go to BASE.be.