Unlimited offer - Terms & conditions

* Terms and conditions for normal use in the framework of an unlimited offer

To be able to guarantee optimal terms and conditions of use for you, our unlimited offers are exclusively restricted to normal professional use. This normal use allows you very intensive use. Only in the case of fraud (including commercial use of the contract, in particular for call centre or SIM box purposes, and/or making this available to third parties), dishonest use or, more generally, use that is not in accordance with the use that could be expected of a customer who concludes a contract for mobile telephony (such as in particular the use of your mobile as a baby phone) will the terms not be applied.

Your use will, for example, be deemed fraudulent in the following cases:

  • You regularly call more than 6 hours a day and/or 30 hours a week.
  • You regularly call more than 3 hours without interruption and/or you make calls that are immediately resumed after being interrupted.
  • You send more than 350 text messages a day and/or 10.000 text messages a month.

In all these cases Telenet Group bvba/sprl reserves the right to restrict the delivery of services or to suspend and/or terminate your contract.