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International tariffs when calling, texting and surfing

You are in Belgium

When in Belgium, you'll be using international tariffs if you call or SMS a foreign number. Discover our tariffs and options.

You are abroad

Roaming means you are using another operator than BASE when abroad to call, text or surf. Within Europe (EU zone), there are no extra charges. Outside of the EU zone, extra costs will be charged. Discover our tariffs and options.

The entire EU at the Belgian rate

Today, you can use 4G in France or the rest of the EU at the same rate as you would in Belgium, within the limits of your monthly plan. And if you need to leave the EU for business, you can use our options to carry on working in comfort.

Discover our rates abroad

Monitor your mobile use

Is it important to be able to monitor and manage your usage with your smartphone, no matter where you are? The My BASE app is the perfect solution for you. It is free, easy and 100% mobile.

Install the My BASE app

Contact us

Sometimes, you just need assistance right away. Our call center is available 24/7. You can also reach us via e-mail, online or in one of our points of sale.

Contact us
2019 Telenet Group NV/SA - Neerveldstraat 107 Rue Neerveld, Brussel 1200 Bruxelles - BTW/TVA BE 0462 925 669 - RPR Brussel/RPM Bruxelles

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