Welcome to BASE

We're happy you're here! Do you want to jump right in? Then follow these steps and immerse yourself in the BASE vibe.

Activate your SIM card

We just have a few questions before we can activate your SIM card: 

Where did you buy your SIM card?

In a shop
Change

2   Activate your SIM card

What do you need to activate your SIM card?

  1. Your SIM card number. This can be found inside the pack of your SIM card
  2. Your eID card

In case you want to activate a prepaid sim card, the easiest way to do so is via the My BASE app. Is it your first time topping up in the app? Then you get an extra 2 GB of data, free!

Activate via the My BASE app
Activate online

Make sure you have your card reader handy. You will need it to read your identity card.

Configure your device in a few moments

Do you need help in setting up your smartphone? Just follow the instructions and you're done!

Help me configure my phone

Make it easy on yourself with the My BASE app

Manage your monthly plan or prepaid card yourself, pay your bills and top up in seconds or easily change your options. Download the app and maintain complete control! It's quick, simple and 100% mobile.

Download now!
2023 Telenet Group NV/SA - Liersesteenweg 4, 2800 Mechelen - BTW/TVA BE 0462 925 669 - RPR Antwerpen dept. Mechelen