After you've made the payment, you'll receive a confirmation SMS.
This practical app is ideal to top up your card or any other BASE card. It also offers many other possibilities.
Ask the chatbot to take care of your top-up. He makes it quick and easy as 1-2-3. Pay quickly and securely with your credit card or Bancontact.
You can also top up at the Self Pay kiosk the next time you visit a BASE shop.
The BASE rates include VAT and are subject to the general terms and conditions and special conditions of Telenet Group NV/SA. They are reserved for personal and private use only. After the first minute, you will be charged per second. Any inclusive minutes from BASE to BASE are only valid for use within Belgium. Any other inclusive minutes and text messages are applicable for use within Belgium (to Belgian numbers) and the EU zone (to numbers within the EU zone); any inclusive mobile data are applicable for use within Belgium and the EU zone. The international rates can be found here. Calling and texting to special numbers, as well as the use of third-party services, is not included; this usage will always be charged on top of any credit and/or bundles. To find out the rates for calls to special numbers (070, 0900, 1207,...), please contact us via the customer zone or call 1999 via BASE (free in Belgium) or +32 (0)486 19 1999 via any other network (subject to charge).
Promotion valid until 31 October 2019 (the ‘Promotion Period’). New prepaid customers who buy and activate a € 15 top-up SIM card in the promotion period or who top up for the first time for at least € 15 on a € 0 SIM card in the promotion period will receive 5 GB of extra data on top of the standard data bonus. The 5 GB of extra data will remain valid for 30 days. If the customer tops up for at least € 10 within 30 days, the validity of any of the remaining extra data will be extended by 30 days. The extra data will not be transferred to a new tariff plan.
The advantage of doubling your free data via a top-up of minimum € 10 via the My BASE app, website (via the customer zone) or Facebook Messenger top-up chatbot is only valid for existing customers on the current prepaid tariffs (BASE prepaid ALL 2015 or BASE prepaid BASE 2015).