Electronic invoice/bill

Electronic invoice/bill: who can use it and how does it work?

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How can I pay my invoices/bills online?

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I no longer wish to receive my invoice/bill on paper

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Why are you switching me over to electronic invoice/bill while I haven’t requested this?

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Is the online payment of my invoice/bill secure via the customer zone or the My BASE app?

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What happens if I have forgotten my password?

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I cannot open or print my invoices/bills in PDF format with Adobe Acrobat Reader. How can I solve this issue?

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How can I request a password?

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Is an electronic invoice/bill actually a valid document?

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It is not sufficient for me to only receive an SMS telling me that my invoice/bill is available online. Are there other options?

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I did not receive an email for my electronic invoice/bill. Why did this happen?

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Could I receive some additional information on electronic invoices/bills?

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