I have forgotten my password. What now?

Are you trying to log in but have forgotten your password? Go to base.be and click ‘Forgot password?’ on the login page. You will receive a text message with a security code on the mobile number you provided when creating your login. After entering the security code, you can choose a new password.

If you do not receive the SMS, please contact us.

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Tip: Choose a password that is not easy to guess, and do not use personal information in your password (such as first or last name, birth date/year, etc.). 

As soon as you have chosen a new password, you can log in again straight away!