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FR
NL
EN
Mobile plans
Prepaid
Top up
Roaming
All mobile products
Mobile
Mobile plans
Prepaid
Top up
Roaming
All mobile products
Private
Self employed
Private
Self employed
My BASE
Support
Account and personal data
Account and personal data
Account and personal data
Frequently asked questions
How do I get access to the My BASE app and to My BASE?
All about the My BASE app
How can I change my personal details?
The manager of my BASE account: Who, why and how?
How to change your billing address at BASE
All about the manager of a BASE account
My new mobile BASE number does not work as a login
What happens if I have forgotten my password?
Mandatory identification for prepaid SIM cards
We are missing the following information from you to transfer your mobile number to BASE
How do you keep your current mobile phone number when changing providers?
I would like to grant a third-party access to my customer number. How do I arrange this?
Publishing details in telephone directories: How does it work?
I have a login, but I cannot change or manage any products
I do not want to receive any more text messages (informative or commercial) from BASE
Switching the alert service on and off
Sector guidelines for third party services
How to log in to My BASE and the My BASE app?
Log in with two-step verification
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