We’re sorry for your loss
We’ll help you take care of the necessary steps and handle your request with care and respect.
You may be able to keep the subscription. If you wish, the mobile, internet and TV products can be transferred to your name instead of being cancelled.
If a device is linked to the plan, its remaining value may be included on the final bill.
To cancel your product(s), please start a conversation with us. We’ll guide you through the next steps and take care of your request.
