It's free, quick and easy. You order your SIM card for free and then follow the steps to activate it. You can become a BASE customer in various ways.
Do you prefer a prepaid card? Then the My BASE app is the place to be!
In the app you can order your free SIM card. You'll be asked whether you want a new number or prefer to keep your current number. Then you provide us with some personal details, after which we do an identification check.
If everything checks out, you'll get your SIM card in the mail within two working days! Once you've received your SIM card, you can activate it straight away in the app. So you'll be ready to go in no time!
Browse to our monthly plans or prepaid cards and choose your ideal solution.
Need some help? No problem! We will gladly help you. You can contact us via the chat or give us a call (0800 66 311).
Have you made your choice? Click Order and follow the instructions on the website. We'll send you a new SIM card as quickly as possible! Once you've received it, you can activate it in the My BASE app straight away and you're all set!
Would you prefer to speak with an employee? Then feel free to send us a message via the chat so an employee can help you choose the BASE prepaid card or monthly plan that best meets your needs.
Visit one of our BASE Shops and we'll be happy to help you. Be sure to bring your identity card. We'll need it to complete your registration.
You can always contact us by phone on 0800 66 311. We'll be happy to help you get everything in order!
After ordering in the app or on the website, we'll send you a SIM card as quickly as possible. Then you'll have to activate it before you can use it.
Did you order your SIM card…
Did you choose to have a new number?
You can place your new BASE SIM card in your handset straight away. Once the activation is done, you'll see the BASE network appear and you can call, text and browse the net.
Did you choose to keep your old number?
Keep using your current SIM card until the network disappears. Once that happens, insert your new BASE SIM card and off you go!
Good to know