How can I set up my handset in order to surf, mail, text and use MMS?

Congratulations on the purchase of your new smartphone or tablet! Naturally, you want to get started as quickly as possible. In most cases, your new handset should be ready to go. But what if you have problems with the settings? Then you can find everything you need here! 

Settings for surfing  

Access Point Name (APN): gprs.base.be

MCC (Mobile Country Code): 206

MNC (Mobile Network Code): 20

Verification type: PAP

Type access point (APN): default (lower-case letters) or internet/normal (from a selection menu)

Apple

Tap Settings > Mobile network > If Mobile data is switched off, switch Mobile data on. If Mobile data is switched on, select Mobile data network > Fill in the details for Mobile data with the general settings for mobile data.

Android

Go to the Home screen > To open the menu, sweep up or down > Select Settings > Select Connections > Select Data usage >
If Mobile data is switched off, switch Mobile data on and select the back icon. If Mobile data is switched on, select the back icon > Select Mobile networks > Select Access point names > Select Add > Fill in the general settings for mobile data.

Settings for e-mail  

To send and receive mails from your smartphone or tablet, you must add an email address to your favourite email app. To do this, you need some details from your email provider:

  • Your email address and password
  • The login details for your incoming and outgoing mail servers (for large international service providers, such as Gmail and Hotmail, these are filled in automatically)

IMAP or POP3

Do you use IMAP? Then you view your emails on a central server. Via POP3 you download them to your handset. We recommend IMAP: that way you always have your emails available on every device and there is an automatic backup in case something happens to your handset. 

Apple

Select Settings > Scroll down > Select  Mail > Select Add account > Select the type of account you want to add or select Other  > Select Add mail account > By Name, enter your name > By Email, enter your email address > By Password, enter the password for your email address > By Description, enter a description so you will recognize the account > Select Next > Select IMAP > Now enter the general details in the correct place.

Android

Open the email app you want to use > Go to Settings > Click Add email account > Enter all the requested details. Choose IMAP where possible.

Settings for SMSes  

The message centre: if this number is not correctly entered in your handset, your message will not be sent.

Domestically and internationally: +32486000005

Tip: still not working? Then replace +32 with 0032

Apple

Go to the Home screen > Select the telephone icon > Enter *#5005*7672# and select the telephone icon > If the telephone number shown is +32486000005, select Close and return to the Home screen.

If this telephone number is not shown, select Close and proceed to the next step > Enter **5005*7672*0032486000005 # and select the telephone icon > The message centre is configured > Select Close and return to the Home screen.

Switch your Apple iPhone off and then on again to activate the settings.

Android

Go to the Home screen > To open the menu, sweep up or down > Select Messages > Select the options icon °°° > Select Settings > Select More settings > Select Text messages > Select Message centre > Enter 0032486000005 and select Settings > The message centre is configured.

Return to the Home screen > Switch your smartphone off and then on again to activate the settings. 

Settings for MMSes  

Access Point Name (APN): mms.base.be

MMSC: hhtp://mmsc.base.be

MMS proxy: 217.72.235.1:8080

MCC (Mobile Country Code): 206

MNC (Mobile Network Code): 20

Verification type: PAP

Type access point (APN): default (lower-case letters) or internet/normal (from a selection menu)

Maximum MMS size: 307200

Apple

Select Settings > Scroll down. Select Mobile network > Select Mobile data network > If the Mobile data network option is not available, then it is not possible to change the settings manually. In that case, connect the handset to the PC and start iTunes to install the ‘Carrier Settings’ > Enter the details for MMSes shown above.

Android

Go to the Home screen > To open the menu, sweep up or down > Select Settings > Select Connections > Select Mobile networks > Select Access point names > Select Add > Now enter the general settings for MMSes in the correct place.

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