Has BASE received my payment?

Check this easily in the My BASE app or the cutomer zone.

Note: Only payments which we have already received are visible in the oveview. Did you make your payment recently? Then it is possible that you only see it appear in the overview within a few days.

My BASE app

In the My BASE-app (under the tab 'Billing'), you will see if you still have an open amount to pay. An overview of the payments is only available in the customer zone

You don't have the app yet? Download it for free from the App Store or the Google Play Store

Customer zone

Go to 'Payments' under 'Pay your bills' in your customer zone. There you will find an overview of the payments we have already received/are still awaiting. You can also see which payment method was used. 

Via direct debit

Via bank transfer