Most of the time, this happens because of a technical issue. If that’s the case, we’ll notify you. As soon as the issue is resolved, your e-invoice will automatically be available on Peppol. Did you know you can always find an overview of all your invoices in PDF format in My BASE? This allows you to arrange your payment right away. Please note that as of 2026, the PDF document will no longer be considered an official document and cannot be used for your accounting or VAT declaration.