BASE self-installation
The advantage of installing BASE yourself? You decide where, when and what you install. In a few simple steps, you can set up your services entirely on your own.
Install your internet and/or TV
Installing multiple devices? Please make sure to install the BASE modem first. Once your internet is active, you can install the other devices.
What do you want to install?
What’s next after installation?
Connect your device(s) to Wi-Fi
Looking for the Wi-Fi details of your BASE modem? Go to My BASE or check the sticker at the bottom of your modem. You can find more information in this FAQ.
Test your Wi-Fi coverage throughout your home
Curious about the speed and quality of your Wi-Fi? Use the BASE Speedtest on your smartphone connected to your Wi-Fi. Do you notice that your Wi-Fi doesn’t cover certain rooms well? A Wi-Fi booster can help improve your coverage. Discover the BASE Wi-Fi boosters.
Personalise your Wi-Fi network name and password
You prefer a personal network name and password instead of the default name and code? Go to My BASE to change it.
Note: afterwards, you’ll need to reconnect all your devices using the updated Wi-Fi details.
How can you get support if your self-installation isn’t working?
If your self-installation isn’t working as expected, don’t worry, we’ll help you complete it. Please contact us via chat or by calling 0486 19 19 99.
