Convince a friend/family member to take at least a BASE 15, in the period from 08/10/2024 to 14/01/2025.
Becoming a customer is easy via BASE.be. At the end of the process, the person you referred simply enters your BASE number on the application form.
Once the referred customer activates the new SIM card, you both get the promo for life. The discount is valid for as long as the new customer has at least a BASE 15.
Do you have a different subscription?
We will then automatically transfer you to the subscription as close as possible to your current subscription.
You will then receive the valid lifetime discount!
Convince a friend/family member to take at least a BASE 15, in the period from 08/10/2024 - 14/01/2025.
Becoming a customer is easy via BASE.be. At the end of the process, the person you referred simply enters your BASE number on the application form.
Once the referred customer activates the new SIM card, you both get the promo for life. The discount is valid for as long as the new customer has at least a BASE 15.
Do you have a different monthly plan?
Then we automatically switch you to the monthly plan as close as possible above your current monthly plan. And you get the valid lifelong discount on it!
+ unlimited* calls and texts on the 5G network
-20% FOR LIFE
-20% FOR LIFE
BESTSELLER
BESTSELLER
+ unlimited* calls and texts on the 5G network
-20% FOR LIFE
-20% FOR LIFE
SPECIAL DEAL
SPECIAL DEAL
+ unlimited* calls and texts on the 5G network
-30% FOR LIFE
-30% FOR LIFE
SPECIAL DEAL
SPECIAL DEAL
+ unlimited* calls and texts on the 5G network
-30% FOR LIFE
-30% FOR LIFE
+ unlimited* calls and texts on the 5G network
-20% FOR LIFE
-20% FOR LIFE
BESTSELLER
BESTSELLER
+ unlimited* calls and texts on the 5G network
-20% FOR LIFE
-20% FOR LIFE
SPECIAL DEAL
SPECIAL DEAL
+ unlimited* calls and texts on the 5G network
-30% FOR LIFE
-30% FOR LIFE
SPECIAL DEAL
SPECIAL DEAL
+ unlimited* calls and texts on the 5G network
-30% FOR LIFE
-30% FOR LIFE
Would you like to change your monthly plan? Go to My BASE to choose your new plan. Find out here whether you will receive the web deal.
Would you like to buy an extra phone line? Select your preferred monthly plan here above.
Stel een limiet buiten abonnement in en behoud de controle over je budget.
Geniet van 24u gratis data elke eerste dag van de maand... Tournée générale!
Niets gaat verloren! Je neemt je ongebruikte data mee naar volgende maand.
Je verbruik checken, aanrekeningen betalen of herladen? Met de My BASE-app heb jij de touwtjes in handen!
Overtuig een vriend/familielid om een
BASE-abonnement van minstens €20
te nemen tussen 30 januari en
25 maart 2023.
Een kennis wordt klant via BASE.be. Op het eind vult hij/zij jouw BASE-nummer in op het aanvraagformulier:
Zodra de je vriend/familielid het nieuwe nummer activeert, genieten jullie beiden van de levenslange promo. De korting geldt zolang je vriend/familielid een BASE-abonnement heeft.
Do you have a different subscription?
We will then automatically transfer you to the subscription as close as possible to your current subscription.
You will then receive the valid lifetime discount!
Stel een limiet buiten abonnement in en behoud de controle over je budget.
Geniet van 24u gratis data elke eerste dag van de maand... Tournée générale!
Niets gaat verloren! Je neemt je ongebruikte data mee naar volgende maand.
Je verbruik checken, aanrekeningen betalen of herladen? Met de My BASE-app heb jij de touwtjes in handen!
In our frequently asked questions you will find the answers to more than 100 questions, arranged by topic.
In our frequently asked questions you will find the answers to more than 100 questions, arranged by topic.
Monday - Friday: 8 am - 10 pm
Saturday: 9:30 am - 6 pm
Ask your questions and we help you as quickly as possible.
Feel free to call us. It will be our pleasure to help you!
Do you call from a non-BASE number? Then dial 0800 66 311.
Do you call from a BASE number? Then dial 1999.
Are you abroad? Then dial +32 486 19 19 99.
Monday - Friday: 8 am - 8 pm
Saturday: 9 am - 8 pm
Sunday & Holidays: 9 am - 8 pm (technical support)
Would you rather speak with someone face to face? There is always a BASE Shop around. Find the nearest BASE Shop and stop by!
Our contact form is perfect for those who prefer writing, but due to a temporary delay, it may take up more than a week to receive a reply. Want faster assistance? Our other support channels are ready to help you!
We will answer your question as soon as possible
The conditions and other important info applicable to the services are listed in the general and special conditions and in the info sheets.
It is important to read them very carefully as they contain important information and restrictions on the use of the services (e.g. on what unlimited calling, texting and surfing means, that the actual internet speeds may differ from the theoretical speeds, that there are restrictions on carrying over credit to the following month, on the number of screens on which you can watch TV at the same time, etc.).
General terms and conditions
Special conditions
Info sheets
Prices and promotions
All prices are shown in euros (including VAT)
Offer (discount on the device purchase price) only valid if all the following conditions are met:
The customer purchases the device between 03/11/2025 and 01/12/2025 (while stocks last) in a BASE shop and pays for the device with a debit or credit card.
The Data Pack contract has a fixed duration of 24 months and is automatically terminated after that period. If the customer terminates the Data Pack contract within the 24 months (changing the Data Pack also counts as termination) or deactivates the direct debit, BASE reserves the right to charge the remaining amount stated in the repayment schedule of the contract.
Each customer can benefit from the offer up to 3 times. A maximum of 3 active repayment schedules are accepted per customer; acceptance of an additional schedule is not allowed unless the remaining amount of a previous device promotion is repaid (via settlement on the next invoice).
In case of suspected fraud or abuse of the promotion by one or more customers, BASE may immediately terminate the promotion. Offer not combinable with other offers and promotions, except for the internet & TV combo benefit.
Discount on smartphones with subscription valid from 03/11/2025 to 01/12/2025 for existing BASE customers and/or new BASE customers (who were not postpaid BASE customers in the 3 months prior to accepting the offer), while stocks last.
Subject to activation of a BASE subscription of the above-mentioned monthly amount, the customer receives the stated discount on the device purchase price, provided payment is made via direct debit and a 24-month repayment schedule is accepted. If the customer terminates the subscription or switches to a lower tariff plan within 24 months, BASE reserves the right to reclaim the residual value of the smartphone discount. Offer limited to one device per newly activated subscription. Max. 3 active repayment schedules per customer; acceptance of an additional schedule is not allowed unless the residual value of a previous smartphone promotion is repaid (via settlement on the next invoice). Offer not combinable with other offers and promotions, except for the internet & TV combo benefit. More info at BASE.be. The stated offer and price are subject to material (printing) errors, mistakes and/or changes.
R.P.: Telenet Group NV (trading under the commercial name BASE) | Registered office: Liersesteenweg 4 | 2800 Mechelen | RPR Antwerpen division Mechelen | Company number 462.925.669
Receive a Galaxy Fit 3 with the purchase of a Samsung Galaxy A26
With the purchase of a Samsung Galaxy A26, you receive a Samsung Galaxy Fit 3 (worth €59) via Samsung. This promotion runs from 03/11/2025 to 05/01/2026 (purchase date) and while stocks last. You can participate once per purchased product and up to three times per household. This promotion is only valid for participants aged 18 and over. Request your product no later than 05/03/2026 at https://promotions.my-samsung.com/be/find
Receive the OPPO SuperVOOC 45W charger with the purchase of an OPPO A5
With the purchase of an OPPO A5, you receive the OPPO SuperVOOC 45W charger (worth €39) via OPPO. This promotion runs from 03/11/2025 to 01/12/2025 (purchase date) and while stocks last. You can participate once per purchased product and up to three times per household. This promotion is only valid for participants aged 18 and over. Request your product no later than 16/12/2026 at https://promo.oppo-benelux.com
Offer valid from 16/09/2025 until 17/11/2025 on BASE subscriptions of €15/month, €20/month, €29/month, and €39/month
In the event of a change to the subscription price, the corresponding discount will apply to the new subscription price.
Offer reserved for new BASE customers
Offer reserved for private customers who do not yet have a BASE monthly plan. Customers with a BASE top-up card who want to switch to a BASE monthly plan, or customers coming from another operator, must not have had a BASE monthly plan for the same mobile number in the 3 months prior to subscription. Upon activation of one of the above-mentioned BASE subscriptions, the customer will receive the applicable discount (20% or 30% depending on the chosen plan) on the monthly subscription fee for the entire duration of the contract. The promotion will be automatically applied upon order confirmation. This offer cannot be combined with other offers and promotions, except with the combination advantage on Internet & TV.
Offer reserved for existing BASE customers
Existing BASE customers are also entitled to this promotion, but only if they have been a BASE customer for more than 3 months and if they refer a new BASE customer to one of the above-mentioned BASE subscriptions. Existing customers with a different older tariff plan can also benefit from this discount, on the condition that they switch to one of the current tariff plans. Providing these conditions are met, the existing BASE customer will enjoy the applicable discount (20% or 30% depending on the chosen plan) on the monthly subscription fee for the entire duration of the contract. The discount and, where applicable, the transfer will be allocated and/or implemented automatically as soon as the new customer’s SIM card has been activated. This must be completed no later than 30 days after purchase. If the new customer cancels their subscription, the existing customer will not be automatically migrated back to the original plan.
The existing customer loses their monthly discount if they cancel their subscription, migrate to a lower rate plan, or if the customer they referred cancels their subscription. This offer for existing customers cannot be combined with other offers and promotions, except with the BASE+TADAAM discount and the combination advantage on Internet & TV.
If the customer combines two or more services, he will receive 10% discount on the monthly subscription fee of BASE Internet and/or BASE TV for the duration of the contract. The mobile subscriptions that are eligible for the combination advantage are the BASE subscriptions of €15/month, €20/month, €29/month, and €39/month. The customer loses his combination advantage if he cancels his combination.
Promo -20% for 12 months
Offer valid from 10/11/2025 to 11/01/2026 included, for any new subscription to BASE Unlimited Internet and/or BASE TV. The 20% discount applies for 12 months on the monthly subscription fee. Not valid for BASE Limited Internet or paid options.
