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Choose the mobile plan based upon your needs
NEW:
Super-fast & Unlimited
Which one do you want?
Huawei Mate 20 Pro, Samsung Galaxy J4+ ou iPhone XR … From affordability to luxury, the most difficult decision you'll have to make among our smartphones is which one you like best… So which one do you want?
Your advantages
- Unlimited* calls from BASE to BASE
- Unlimited* texts
- Lost of calling or lots of surfing? Your BASE adapts to your needs
- No data or calls will be wasted
- In case you go over budget, the extra gigs and minutes won't cost you any cent more than included in your plan
- Control your monthly plan with the My BASE app
- End your monthly plan at any moment
Your BASE plan adapts to your needs
You decide what you want to use your monthly plan for each month. A lot of surfing, fewer calls. Great. The opposite the following month? Also great. You don't need to do anything as your monthly plan adapts automatically to your needs.
Carry what's left over to the following month
Each month you have a fixed amount in your mobile plan for calls, surfing and texting. And if you haven't used it by the end of the month? No problem, just carry what's left over to the following month**.
Small cost in case you go over budget
Are you using more than your monthly plan? Don't worry, you'll get the extra gigs and call time at the same advantageous rate as your monthly plan. And texts are unlimited* anyway, just like BASE to BASE calls.
Temporary promotion on € 15 + € 5 (option Unlimited* calling): Offer for private individuals valid from 02/01/2019 until 10/02/2019 included. Subject to the activation of a Based on you monthly plan of € 15/month combined with the Unlimited calling* option (or for customers who already have a Based on you subscription of € 15/month: subject to activation of the option), instead of € 20/month the customer only pays € 15/month for the combination during the first 3 months following activation. Offer reserved for (i) new customers (not having been BASE customer either in the 3 months prior to subscribing to the offer), (ii) existing prepaid customers, (iii) existing customers already having a BASE subscription of € 15/month or less and this at least for 1 month at the date of subscription to the offer.
* Offer restricted to normal use as defined here.
The BASE rates include VAT and are subject to the general terms and conditions and special conditions of Telenet Group bvba. They are reserved for personal and private use only. After the first minute, you will be charged per second. Any inclusive minutes from BASE to BASE are only valid for use within Belgium. Any other inclusive minutes and text messages are applicable for use within Belgium (to Belgian numbers) and the EU zone (to numbers within the EU zone); any inclusive mobile data are applicable for use within Belgium and the EU zone. The international rates can be found here. Calling and texting to special numbers, as well as the use of third-party services, is not included; this usage will always be charged on top of any credit and/or bundles. To find out the rates for calls to special numbers (070, 0900, 1207,...), please contact us via the customer zone or call 1999 via BASE (free in Belgium) or +32 (0)486 19 1999 via any other network (subject to charge).
Mobile subscriptions for individuals are without fixed term contract. You may terminate your contract at any time.
** Special conditions of Your BASE at € 15 and € 25
Non-used credit of your monthly plan will be carried over to the following month. The next month, you will first consume the unused credit of the previous month. Non-used credit may be carried over for one month only. In the event of a change in tariff plan or termination of the contract, the carried-over credit is not taken into account for pro rata invoicing/refund. The transferred credit expires upon assignment of the agreement by the customer. Unlimited calls to BASE: unlimited number of call minutes to BASE customers. Offer restricted to normal private use, as defined here.
Special condition for option Unlimited calling
Option only available for customers with a Based on you monthly plan. The price of the selected option is automatically added to your invoice each month. By activating this option you enter an open-ended contract which you can cancel at no charge whenever you like. However, you can only activate the option once per invoicing period.
Unlimited calling is restricted to normal personal use, as defined here.
Special condition for option World Internet
The amount of the selected Internet World option will be automatically added to your invoice each month. The rates are only valid abroad with one of the partner networks. After you used the MBs data included in your monthly bundle, the amount of data transferred exceeding this volume will be charged per KB at € 0.24/MB.
Special condition for option Spotify Premium
The Spotify service can be used via Spotify applications for computers, smartphones and tablets; it requires the user to create a Spotify account associated with a login and password. Spotify Premium is restricted for personal and private use. Info and conditions on this page or on Spotify.com. Telenet Group reserves the right to modify and/or discontinue, temporarily or permanently, the Spotify offer at any time. Telenet Group disclaims any liability or responsibility as to the compatibility of your smartphone with the Spotify service. The amount of data (MB) used in connection with the use of the Spotify service via your smartphone is billed in accordance with the rates set out in your mobile Internet tariff plan.
Special conditions BASE Unlimited
Unlimited* mobile data included in BASE Unlimited:
(i) Usage in Belgium: When usage exceeds a volume of 25 GB/month, a customer action can be requested in order to be able to continue surfing for the rest of the billing period and/or BASE can reduce the speed of mobile internet to 512 kbps;
(ii) Usage in the rest of the EU zone: When consumption exceeds 20 GB/month, the customer can continue to surf at normal speed at 0.0054 euro (VAT included) per MB.
*Offer restricted to normal personal use as defined in the “Terms and Conditions for normal use in the framework of an unlimited offer” (see BASE.be).
If you change your BASE Unlimited monthly plan to another BASE monthly plan, you cannot again activate a BASE Unlimited monthly plan for the same mobile number within the same billing period.