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Mobile plans Roaming
Mobile
Mobile plans Roaming
Self-employed Private
Self-employed Private

The conditions and other important info applicable to the services are listed in the general and special conditions and in the info sheets.

It is important to read them very carefully as they contain important information and restrictions on the use of the services (e.g. on what unlimited calling, texting and surfing means, that the actual internet speeds may differ from the theoretical speeds, that there are restrictions on carrying over credit to the following month, on the number of screens on which you can watch TV at the same time, etc.).

General terms and conditions
Special conditions
Info sheets

Prices and promotions

All prices are shown in euros (excluding VAT)

Discount on smartphones with subscription valid from 1/10/2026 and 1/11/2026 for existing BASE customers and/or new BASE customers (who were not postpaid BASE customers in the 3 months prior to accepting the offer), while stocks last.

Subject to activation of a BASE subscription of the above-mentioned monthly amount, the customer receives the stated discount on the device purchase price, provided payment is made via direct debit and a 24-month repayment schedule is accepted. If the customer terminates the subscription or switches to a lower tariff plan within 24 months, BASE reserves the right to reclaim the residual value of the smartphone discount. Offer limited to one device per newly activated subscription. Max. 3 active repayment schedules per customer; acceptance of an additional schedule is not allowed unless the residual value of a previous smartphone promotion is repaid (via settlement on the next invoice). Offer not combinable with other offers and promotions, except for the internet & TV combo benefit. More info at BASE.be. The stated offer and price are subject to material (printing) errors, mistakes and/or changes.

R.P.: Telenet Group NV (trading under the commercial name BASE) | Registered office: Liersesteenweg 4 | 2800 Mechelen | RPR Antwerpen division Mechelen | Company number 462.925.669

When purchasing an Samsung Galaxy A17, you will receive the Samsung Galaxy Buds3FE via Samsung. This promotion is valid from 1/10/2026 to 1/11/2026 (date of purchase) and while stocks last. Participation is limited to one per purchased product and a maximum of three participations per household. This promotion is only valid for participants aged 18 years or older. Claims must be submitted no later than 4/01/2027 via Samsung Promotion.

Promotion valid on iPhone 18 Pro and iPhone 18 Pro Max from September 12, 2026 at 2:00 PM until October 31, 2026.

This offer is available via online purchase and in BASE points of sale, under the following conditions:

  • Online purchase: The customer pays the full amount at the time of ordering. The device will be delivered to the delivery address provided by the customer. 
  • BASE points of sale
    • Purchase via joined offer: customer pays the full amount at the time of ordering 
    • Purchase via financing: customer pays a €100 deposit at the time of ordering. Upon pickup, the customer pays part of the remaining amount after deduction of the deposit, and the remaining balance is invoiced via Cofidis 

This promotion is subject to BASE’s general terms and conditions. Please consult this link for the full terms. 

*Offer valid from 29/09/2026 until 16/11/2026 on the SOHO subscriptions Pro11, Pro20, Pro29 and Pro35.

On all of the above-mentioned SOHO subscriptions, customers receive a 30% discount on the monthly subscription fee. The customer loses their monthly discount if they cancel their subscription, migrate to a tariff plan with a lower monthly subscription fee than the tariff plan selected at the time of the original purchase, or if the customer they referred cancels their subscription. 

R.P.: Telenet Group NV (trading under the commercial name BASE) | Registered office: Liersesteenweg 4 | 2800 Mechelen | RPR Antwerpen division Mechelen | Company number 462.925.669  

Offer reserved for new SOHO customers 

Offer reserved for self-employed customers who do not yet have a SOHO monthly plan. Customers with a BASE top-up card who want to switch to a SOHO monthly plan, or customers coming from another operator, must not have had a SOHO monthly plan for the same mobile number in the 3 months prior to subscription. Upon activation of one of the above-mentioned SOHO subscriptions, the customer will receive the applicable discount (30%) on the monthly subscription fee for the entire duration of the contract. The promotion will be automatically applied upon order confirmation. This offer cannot be combined with other offers and promotions, except with the combination advantage on Internet & TV. 

Offer reserved for existing SOHO customers 

Existing SOHO customers are also entitled to this promotion, but only if they have been a SOHO customer for more than 3 months and if they refer a new SOHO customer to one of the above-mentioned SOHO subscriptions. Existing customers with a different older tariff plan can also benefit from this discount, on the condition that they switch to one of the current SOHO tariff plans. Providing these conditions are met, the existing SOHO customer will enjoy the applicable discount (30%) on the monthly subscription fee for the entire duration of the contract. The discount and, where applicable, the transfer will be allocated and/or implemented automatically as soon as the new customer’s SIM card has been activated. This must be completed no later than 30 days after purchase. If the new customer cancels their subscription, the existing customer will not be automatically migrated back to the original plan. 

This offer for existing customers cannot be combined with other offers and promotions, except with the BASE+TADAAM discount and the combination advantage on Internet & TV. 

If the customer combines two or more services, he will receive 10% discount on the monthly subscription fee of BASE Internet and/or BASE TV for the duration of the contract. The mobile subscriptions that are eligible for the combination advantage are the following BASE subscriptions BASE Pro 11, BASE Pro 20, BASE Pro 29, BASE Pro 35, BASE Pro Europe and BASE Pro World plans. The customer loses his combination advantage if he cancels his combination.

Free installation: If your installation address qualifies for a Self-Starter installation, you can install your services yourself free of charge. If a Self-Starter installation cannot be booked at your installation address, a technician will come and install your services for free (Comfort installation worth €48,76).

Free activation: Free activation worth €24,79 for any new internet subscription.

Cable connection: If no cable connection is present at the installation address, an additional fee will be charged for the cable connection.