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Mobile plans Roaming
Mobile
Mobile plans Roaming
Self-employed Private
Self-employed Private

The conditions and other important info applicable to the services are listed in the general and special conditions and in the info sheets.

It is important to read them very carefully as they contain important information and restrictions on the use of the services (e.g. on what unlimited calling, texting and surfing means, that the actual internet speeds may differ from the theoretical speeds, that there are restrictions on carrying over credit to the following month, on the number of screens on which you can watch TV at the same time, etc.).

General terms and conditions
Special conditions
Info sheets

Prices and promotions

All prices are shown in euros (excluding VAT)

Data Pack Offer (discount on the device purchase price) only valid if all the following conditions are met:

  1. The customer purchases the device between 5/8/2026 and 30/9/2026 (while stocks last) in a BASE shop and pays for the device with a debit or credit card
  2. The customer already has:
    • a BASE (Pro) subscription since at least 5/4/2026 [from €20/month (or lower than €20/month which is upgraded at the time of purchase to a BASE (Pro) subscription from €20/month)] and has correctly and timely paid the last 4 invoices; or
    • a BASE prepaid card since at least 5/4/2026 and upgrades [at the time of device purchase] to a BASE (Pro) subscription from €20/month.
  3. The customer activates a Data Pack at the time of device purchase with their BASE (Pro) subscription.
  4. The customer pays their BASE (Pro) subscription and Data Pack via direct debit.

The Data Pack contract has a fixed duration of 24 months and is automatically terminated after that period. If the customer terminates the Data Pack contract within the 24 months (changing the Data Pack also counts as termination) or deactivates the direct debit, BASE reserves the right to charge the remaining amount stated in the repayment schedule of the contract.

Each customer can benefit from the offer up to 3 times. A maximum of 3 active repayment schedules are accepted per customer; acceptance of an additional schedule is not allowed unless the remaining amount of a previous device promotion is repaid (via settlement on the next invoice).

In case of suspected fraud or abuse of the promotion by one or more customers, BASE may immediately terminate the promotion. Offer not combinable with other offers and promotions, except for the internet & TV combo benefit.

Discount on smartphones with subscription valid from 5/8/2026 and 30/9/2026 for existing BASE customers and/or new BASE customers (who were not postpaid BASE customers in the 3 months prior to accepting the offer), while stocks last.

Subject to activation of a BASE subscription of the above-mentioned monthly amount, the customer receives the stated discount on the device purchase price, provided payment is made via direct debit and a 24-month repayment schedule is accepted. If the customer terminates the subscription or switches to a lower tariff plan within 24 months, BASE reserves the right to reclaim the residual value of the smartphone discount. Offer limited to one device per newly activated subscription. Max. 3 active repayment schedules per customer; acceptance of an additional schedule is not allowed unless the residual value of a previous smartphone promotion is repaid (via settlement on the next invoice). Offer not combinable with other offers and promotions, except for the internet & TV combo benefit. More info at BASE.be. The stated offer and price are subject to material (printing) errors, mistakes and/or changes.

R.P.: Telenet Group NV (trading under the commercial name BASE) | Registered office: Liersesteenweg 4 | 2800 Mechelen | RPR Antwerpen division Mechelen | Company number 462.925.669

After purchasing a Samsung Galaxy S26, S26+ or S26 ultra, you will receive a Samsung Tab11+5G (worth €379) via Samsung. This promotion is valid from 21/08/2026 to 30/09/2026 (date of purchase) and while stocks last. Participation is limited to one per purchased product and a maximum of three participations per household. This promotion is only valid for participants aged 18 years or older. Claims must be submitted no later than 30/11/2026 via Samsung Promotion.