Convince a friend/family member to take at least a BASE 15, in the period from 08/10/2024 to 14/01/2025.
Becoming a customer is easy via BASE.be. At the end of the process, the person you referred simply enters your BASE number on the application form.
Once the referred customer activates the new SIM card, you both get the promo for life. The discount is valid for as long as the new customer has at least a BASE 15.
Do you have a different subscription?
We will then automatically transfer you to the subscription as close as possible to your current subscription.
You will then receive the valid lifetime discount!
Convince a friend/family member to take at least a BASE 15, in the period from 08/10/2024 - 14/01/2025.
Becoming a customer is easy via BASE.be. At the end of the process, the person you referred simply enters your BASE number on the application form.
Once the referred customer activates the new SIM card, you both get the promo for life. The discount is valid for as long as the new customer has at least a BASE 15.
Do you have a different monthly plan?
Then we automatically switch you to the monthly plan as close as possible above your current monthly plan. And you get the valid lifelong discount on it!
BESTSELLER
BESTSELLER
+ unlimited calls and texts on the 5G network
ONLINE PROMO
ONLINE PROMO
Stel een limiet buiten abonnement in en behoud de controle over je budget.
Geniet van 24u gratis data elke eerste dag van de maand... Tournée générale!
Niets gaat verloren! Je neemt je ongebruikte data mee naar volgende maand.
Je verbruik checken, aanrekeningen betalen of herladen? Met de My BASE-app heb jij de touwtjes in handen!
Overtuig een vriend/familielid om een
BASE-abonnement van minstens €20
te nemen tussen 30 januari en
25 maart 2023.
Een kennis wordt klant via BASE.be. Op het eind vult hij/zij jouw BASE-nummer in op het aanvraagformulier:
Zodra de je vriend/familielid het nieuwe nummer activeert, genieten jullie beiden van de levenslange promo. De korting geldt zolang je vriend/familielid een BASE-abonnement heeft.
Do you have a different subscription?
We will then automatically transfer you to the subscription as close as possible to your current subscription.
You will then receive the valid lifetime discount!
Stel een limiet buiten abonnement in en behoud de controle over je budget.
Geniet van 24u gratis data elke eerste dag van de maand... Tournée générale!
Niets gaat verloren! Je neemt je ongebruikte data mee naar volgende maand.
Je verbruik checken, aanrekeningen betalen of herladen? Met de My BASE-app heb jij de touwtjes in handen!
In our frequently asked questions you will find the answers to more than 100 questions, arranged by topic.
In our frequently asked questions you will find the answers to more than 100 questions, arranged by topic.
The digital BASE assistant is available 24/7 and answers your questions instantly.
If you need additional help, a BASE advisor will take over during working hours.
Advisor working hours
Monday - Friday: 08:00 - 20:00
Weekend and holidays: 09:00 - 18:00
Feel free to call us. It will be our pleasure to help you!
Do you call from a non-BASE number? Then dial 0800 66 311.
Do you call from a BASE number? Then dial 1999.
Are you abroad? Then dial +32 486 19 19 99.
Monday - Friday: 08:00 - 20:00
Weekend and holidays: 09:00 - 18:00
Would you rather speak with someone face to face? There is always a BASE Shop around. Find the nearest BASE Shop and stop by!
Our contact form is perfect for those who prefer writing, but due to a temporary delay, it may take up more than a week to receive a reply. Want faster assistance? Our other support channels are ready to help you!
We will answer your question as soon as possible
The conditions and other important info applicable to the services are listed in the general and special conditions and in the info sheets.
It is important to read them very carefully as they contain important information and restrictions on the use of the services (e.g. on what unlimited calling, texting and surfing means, that the actual internet speeds may differ from the theoretical speeds, that there are restrictions on carrying over credit to the following month, on the number of screens on which you can watch TV at the same time, etc.).
General terms and conditions
Special conditions
Info sheets
Prices and promotions
All prices are shown in euros (including VAT)
Data Pack Offer (discount on the device purchase price) only valid if all the following conditions are met:
The Data Pack contract has a fixed duration of 24 months and is automatically terminated after that period. If the customer terminates the Data Pack contract within the 24 months (changing the Data Pack also counts as termination) or deactivates the direct debit, BASE reserves the right to charge the remaining amount stated in the repayment schedule of the contract.
Each customer can benefit from the offer up to 3 times. A maximum of 3 active repayment schedules are accepted per customer; acceptance of an additional schedule is not allowed unless the remaining amount of a previous device promotion is repaid (via settlement on the next invoice).
In case of suspected fraud or abuse of the promotion by one or more customers, BASE may immediately terminate the promotion. Offer not combinable with other offers and promotions, except for the internet & TV combo benefit.
Discount on smartphones with subscription valid from 30/6/2026 and 4/8/2026 for existing BASE customers and/or new BASE customers (who were not postpaid BASE customers in the 3 months prior to accepting the offer), while stocks last.
Subject to activation of a BASE subscription of the above-mentioned monthly amount, the customer receives the stated discount on the device purchase price, provided payment is made via direct debit and a 24-month repayment schedule is accepted. If the customer terminates the subscription or switches to a lower tariff plan within 24 months, BASE reserves the right to reclaim the residual value of the smartphone discount. Offer limited to one device per newly activated subscription. Max. 3 active repayment schedules per customer; acceptance of an additional schedule is not allowed unless the residual value of a previous smartphone promotion is repaid (via settlement on the next invoice). Offer not combinable with other offers and promotions, except for the internet & TV combo benefit. More info at BASE.be. The stated offer and price are subject to material (printing) errors, mistakes and/or changes.
R.P.: Telenet Group NV (trading under the commercial name BASE) | Registered office: Liersesteenweg 4 | 2800 Mechelen | RPR Antwerpen division Mechelen | Company number 462.925.669
When purchasing an OPPO A6, you will receive an OPPO SuperVOOC 45 W charger via OPPO. This promotion is valid from 30/06/2026 to 3/08/2026 (date of purchase) and while stocks last. Participation is limited to one per purchased product and a maximum of three participations per household. This promotion is only valid for participants aged 18 years or older. Claims must be submitted no later than 17/08/2026 via OPPO - Promotions | Donaraz.
After purchasing a Samsung Galaxy S25, you will receive €100 cashback via Samsung. This promotion is valid from 30/06/2026 to 20/08/2026 (date of purchase) and while stocks last. Participation is limited to one per purchased product and a maximum of three participations per household. This promotion is only valid for participants aged 18 years or older. Claims must be submitted no later than 20/10/2026 via Samsung Promotion.
When purchasing a Samsung Galaxy A17, you will receive a Samsung Galaxy Fit 3 (worth €65) via Samsung. This promotion is valid from 30/06/2026 to 4/08/2026 (date of purchase) and while stocks last. Participation is limited to one per purchased product and a maximum of three participations per household. This promotion is only valid for participants aged 18 years or older. Claims must be submitted no later than 6/10/2026 via Samsung Promotion.
Offer valid from 11/06/2026 until 19/07/2026, exclusively for online subscriptions, on all BASE subscriptions of €15/month, €20/month, €29/month, and €39/month.
On all of the above-mentioned BASE subscriptions, customers receive a 20% discount on the monthly subscription fee. In the event of a change to the subscription price, the corresponding discount will apply to the new subscription price.
Additional promotion – 1 month free
In addition to the above-mentioned discount, customers benefit from one month free of charge, subject to the following conditions:
If these conditions are met, the customer will receive one month of subscription fee free of charge on the eligible mobile line. This benefit will be applied on the September 2026 invoice.
This promotion:
General conditions
This offer is reserved for private customers only.
Upon online activation of one of the above-mentioned BASE subscriptions, the customer will receive the applicable discount on the monthly subscription fee for the entire duration of the contract.
The customer loses the monthly discount if they:
This offer cannot be combined with other offers or promotions, except with the BASE+TADAAM discount and the combination of advantage on Internet & TV.
* €117 is the value of the webdeal applicable for the BASE 39 plan: 12 x €9,75
If the customer combines two or more services, he will receive 10% discount on the monthly subscription fee of BASE Internet and/or BASE TV for the duration of the contract. The mobile subscriptions that are eligible for the combination advantage are the BASE subscriptions of €15/month, €20/month, €29/month, and €39/month. The customer loses his combination advantage if he cancels his combination.
