Convince a friend/family member to take at least a BASE 15, in the period from 08/10/2024 to 14/01/2025.
Becoming a customer is easy via BASE.be. At the end of the process, the person you referred simply enters your BASE number on the application form.
Once the referred customer activates the new SIM card, you both get the promo for life. The discount is valid for as long as the new customer has at least a BASE 15.
Do you have a different subscription?
We will then automatically transfer you to the subscription as close as possible to your current subscription.
You will then receive the valid lifetime discount!
Convince a friend/family member to take at least a BASE 15, in the period from 08/10/2024 - 14/01/2025.
Becoming a customer is easy via BASE.be. At the end of the process, the person you referred simply enters your BASE number on the application form.
Once the referred customer activates the new SIM card, you both get the promo for life. The discount is valid for as long as the new customer has at least a BASE 15.
Do you have a different monthly plan?
Then we automatically switch you to the monthly plan as close as possible above your current monthly plan. And you get the valid lifelong discount on it!
Stel een limiet buiten abonnement in en behoud de controle over je budget.
Geniet van 24u gratis data elke eerste dag van de maand... Tournée générale!
Niets gaat verloren! Je neemt je ongebruikte data mee naar volgende maand.
Je verbruik checken, aanrekeningen betalen of herladen? Met de My BASE-app heb jij de touwtjes in handen!
Overtuig een vriend/familielid om een
BASE-abonnement van minstens €20
te nemen tussen 30 januari en
25 maart 2023.
Een kennis wordt klant via BASE.be. Op het eind vult hij/zij jouw BASE-nummer in op het aanvraagformulier:
Zodra de je vriend/familielid het nieuwe nummer activeert, genieten jullie beiden van de levenslange promo. De korting geldt zolang je vriend/familielid een BASE-abonnement heeft.
Do you have a different subscription?
We will then automatically transfer you to the subscription as close as possible to your current subscription.
You will then receive the valid lifetime discount!
Stel een limiet buiten abonnement in en behoud de controle over je budget.
Geniet van 24u gratis data elke eerste dag van de maand... Tournée générale!
Niets gaat verloren! Je neemt je ongebruikte data mee naar volgende maand.
Je verbruik checken, aanrekeningen betalen of herladen? Met de My BASE-app heb jij de touwtjes in handen!
In our frequently asked questions you will find the answers to more than 100 questions, arranged by topic.
In our frequently asked questions you will find the answers to more than 100 questions, arranged by topic.
The digital BASE assistant is available 24/7 and answers your questions instantly.
If you need additional help, a BASE advisor will take over during working hours.
Advisor working hours
Monday - Friday: 08:00 - 20:00
Weekend and holidays: 09:00 - 18:00
Feel free to call us. It will be our pleasure to help you!
Do you call from a non-BASE number? Then dial 0800 66 311.
Do you call from a BASE number? Then dial 1999.
Are you abroad? Then dial +32 486 19 19 99.
Monday - Friday: 08:00 - 20:00
Weekend and holidays: 09:00 - 18:00
Would you rather speak with someone face to face? There is always a BASE Shop around. Find the nearest BASE Shop and stop by!
Our contact form is perfect for those who prefer writing, but due to a temporary delay, it may take up more than a week to receive a reply. Want faster assistance? Our other support channels are ready to help you!
We will answer your question as soon as possible
The conditions and other important info applicable to the services are listed in the general and special conditions and in the info sheets.
It is important to read them very carefully as they contain important information and restrictions on the use of the services (e.g. on what unlimited calling, texting and surfing means, that the actual internet speeds may differ from the theoretical speeds, that there are restrictions on carrying over credit to the following month, on the number of screens on which you can watch TV at the same time, etc.).
General terms and conditions
Special conditions
Info sheets
Prices and promotions
All prices are shown in euros (including VAT)
Discount on smartphones with subscription valid from 1/10/2026 and 1/11/2026 for existing BASE customers and/or new BASE customers (who were not postpaid BASE customers in the 3 months prior to accepting the offer), while stocks last.
Subject to activation of a BASE subscription of the above-mentioned monthly amount, the customer receives the stated discount on the device purchase price, provided payment is made via direct debit and a 24-month repayment schedule is accepted. If the customer terminates the subscription or switches to a lower tariff plan within 24 months, BASE reserves the right to reclaim the residual value of the smartphone discount. Offer limited to one device per newly activated subscription. Max. 3 active repayment schedules per customer; acceptance of an additional schedule is not allowed unless the residual value of a previous smartphone promotion is repaid (via settlement on the next invoice). Offer not combinable with other offers and promotions, except for the internet & TV combo benefit. More info at BASE.be. The stated offer and price are subject to material (printing) errors, mistakes and/or changes.
R.P.: Telenet Group NV (trading under the commercial name BASE) | Registered office: Liersesteenweg 4 | 2800 Mechelen | RPR Antwerpen division Mechelen | Company number 462.925.669
When purchasing an Samsung Galaxy A17, you will receive the Samsung Galaxy Buds3FE via Samsung. This promotion is valid from 1/10/2026 to 1/11/2026 (date of purchase) and while stocks last. Participation is limited to one per purchased product and a maximum of three participations per household. This promotion is only valid for participants aged 18 years or older. Claims must be submitted no later than 4/01/2027 via Samsung Promotion.
Promotion valid on iPhone 18 Pro and iPhone 18 Pro Max from September 12, 2026 at 2:00 PM until October 31, 2026.
This offer is available via online purchase and in BASE points of sale, under the following conditions:
This promotion is subject to BASE’s general terms and conditions. Please consult this link for the full terms.
*Offer valid from 29/09/2026 until 16/11/2026 on all new BASE subscriptions of €15/month, €20/month, €29/month, and €39/month.
On all of the above-mentioned BASE subscriptions, customers receive a 30% discount on the monthly subscription fee. The customer loses their monthly discount if they cancel their subscription, migrate to a tariff plan with a lower monthly subscription fee than the tariff plan selected at the time of the original purchase, or if the customer they referred cancels their subscription.
R.P.: Telenet Group NV (trading under the commercial name BASE) | Registered office: Liersesteenweg 4 | 2800 Mechelen | RPR Antwerpen division Mechelen | Company number 462.925.669
Offer reserved for new BASE customers
Offer reserved for private and self-employed customers who do not yet have a BASE monthly plan. Customers with a BASE top-up card who want to switch to a BASE monthly plan, or customers coming from another operator, must not have had a BASE monthly plan for the same mobile number in the 3 months prior to subscription. Upon activation of one of the above-mentioned BASE subscriptions, the customer will receive the applicable discount (30%) on the monthly subscription fee for the entire duration of the contract. The promotion will be automatically applied upon order confirmation. This offer cannot be combined with other offers and promotions, except with the combination advantage on Internet & TV.
Offer reserved for existing BASE customers
Existing BASE customers are also entitled to this promotion, but only if they have been a BASE customer for more than 3 months and if they refer a new BASE customer to one of the above-mentioned BASE subscriptions. Existing customers with a different older tariff plan can also benefit from this discount, on the condition that they switch to one of the current tariff plans. Providing these conditions are met, the existing BASE customer will enjoy the applicable discount (30%) on the monthly subscription fee for the entire duration of the contract. The discount and, where applicable, the transfer will be allocated and/or implemented automatically as soon as the new customer’s SIM card has been activated. This must be completed no later than 30 days after purchase. If the new customer cancels their subscription, the existing customer will not be automatically migrated back to the original plan.
This offer for existing customers cannot be combined with other offers and promotions, except with the BASE+TADAAM discount and the combination advantage on Internet & TV.
If the customer combines two or more services, he will receive 10% discount on the monthly subscription fee of BASE Internet and/or BASE TV for the duration of the contract. The mobile subscriptions that are eligible for the combination advantage are the BASE subscriptions of €15/month, €20/month, €29/month, and €39/month. The customer loses his combination advantage if he cancels his combination.
