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FR NL EN
Mobile plans Prepaid Top up Roaming All mobile products
Internet plans Boost your Wi-Fi
Mobile
Mobile plans Prepaid Top up Roaming All mobile products
Internet
Internet plans Boost your Wi-Fi
Private Self-employed
Private Self-employed

Cancelling or terminating your BASE services (mobile, internet or TV subscription)

Have you just purchased a mobile, internet or TV monthly plan and would you like to cancel it within 14 days of signing the contract? Or are you planning to cancel your monthly plan ?

Please provide the following information so we can review your request and take the next steps.

You can find your customer number on your bill or in My BASE.

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Only the following file types are allowed: jpg, jpeg, gif, png, txt, xls, bmp and pdf. The maximum size is 5 MB

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