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FR NL EN
Mobile plans Prepaid Top up Roaming All mobile products
Mobile
Mobile plans Prepaid Top up Roaming All mobile products
Private Self employed
Private Self employed

Hacking, phishing, spam

Have you noticed a hacking or a virus spreading by a BASE customer on the network? Let us know!

Important: BASE can only intervene against punishable behaviours by BASE customers on the network. Not a BASE customer? Then we will pass on the information to the concerned supplier.

You are not a BASE customer, but you still want to report something concerning a BASE customer? Let us know via abuse@telenetgroup.be

You can find your customer number on your bill or in My BASE.

Provide the phone number on which you are available.

Only the following file types are allowed: jpg, jpeg, gif, png, txt, xls, bmp and pdf. The maximum size is 5 MB

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