Combine BASE Internet, TV and Mobile the way you want to

Mobile

Internet

Private

Self-employed

Private

Self-employed

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Do you want to switch from a prepaid card to a mobile plan? A smart choice! A mobile plan offers you many advantages:

You have unlimited calls and texts.
You choose how much data you need in your plan. Whether you’ll have 15 GB or 300 GB, or something in between.
Haven’t you used up all your data? Transfer your unused data to the next month to Data Jump.
You have 24 hours of free data every first day of the month with Free Data Day.
Avoid surprises on your bill. Thanks to My Budget Control you can set limits on out-of-plan costs.

In My BASE or with the My BASE app you can easily switch to a mobile plan. Some points of attention:

The remaining calling credit of your prepaid card will be deducted from your first bill for your new subscription. This is done automatically.
You can keep your current mobile number.

An eSIM...

is quickly activated – In just a few minutes you order and activate your eSIM online on your smartphone. Unlike a physical SIM card, you don't have to wait 3 days for delivery.
supports Dual SIM – Thanks to Dual SIM, you can have two numbers, and switch easily from your eSIM to a physical SIM, or vice versa, in the same device.
is environmentally friendly – No plastic packaging, no shipping.

For BASE Internet, you need a connection to the Telenet or VOO network. This connection runs via a network cable (coax) from your home to the distribution point on the street.
No network cable yet?
- Ensure you get a cable and have it laid by an expert.
- Make an appointment with the BASE technician. Make sure you are at home during the appointment.
- Provide a free space of 40 cm x 50 cm on the wall where the drop cable enters. The technician will finalize the connection and place the network unit and modem inside.
Do you already have a network cable?
- That’s easy! You can choose to install your modem yourself.

On average, you need 30 Mbps of download speed and 5 Mbps of upload speed per activity on the internet. BASE limited Internet is the ideal solution if you don’t need a lot of speed.

Are you running multiple activities at the same time? For example: you stream, you video call, and you game at the same time. In that case, you’ll need the higher speed of BASE unlimited Internet.

Dutch-speaking channels: VTM, VTM Gold, VTM Life, VTM 2, VTM 3, VTM 4, Play 4, Play 5, Play 6, Play 7, VRT 1, VRT CANVAS, Ketnet, National Geographic, Discovery Channel, TLC, Eurosport 1, Eurosport 2, Studio 100, Disney, Disney Junior, NPO1, NPO2, NPO3, Nickelodeon, Nick Jr, MTV, Comedy Central

French-speaking channels: La Trois, La Une, TIPIK, Club RTL, Plug RTL, RTL tvi, RTL District, France 2, France 3, France 4, France 5, AB3, ABXplore, LCI, TF1, TMC, TFX, Ushuaïa, National Geographic, Disney, Disney Junior, Discovery Channel, Eurosport FR, Arte, CSTAR, Gulli, Nickelodeon, Nick Jr, MTV FR

Manage your mobile and internet usage at any time with the My BASE app. Check and pay your bills in just a few clicks, and manage your budget by setting your own spending limits and alerts. And the My BASE app is the only app in Belgium which allows you to subscribe to new plans, products and options directly from the app. In other words, you are always in control!

The conditions and other important info applicable to the services are listed in the general and special conditions and in the info sheets.

It is important to read them very carefully as they contain important information and restrictions on the use of the services (e.g. on what unlimited calling, texting and surfing means, that the actual internet speeds may differ from the theoretical speeds, that there are restrictions on carrying over credit to the following month, on the number of screens on which you can watch TV at the same time, etc.).

General terms and conditions
Special conditions
Info sheets

Prices and promotions

All prices are shown in euros (including VAT)

Discount on smartphones with subscription valid from 1/10/2026 and 1/11/2026 for existing BASE customers and/or new BASE customers (who were not postpaid BASE customers in the 3 months prior to accepting the offer), while stocks last.

Subject to activation of a BASE subscription of the above-mentioned monthly amount, the customer receives the stated discount on the device purchase price, provided payment is made via direct debit and a 24-month repayment schedule is accepted. If the customer terminates the subscription or switches to a lower tariff plan within 24 months, BASE reserves the right to reclaim the residual value of the smartphone discount. Offer limited to one device per newly activated subscription. Max. 3 active repayment schedules per customer; acceptance of an additional schedule is not allowed unless the residual value of a previous smartphone promotion is repaid (via settlement on the next invoice). Offer not combinable with other offers and promotions, except for the internet & TV combo benefit. More info at BASE.be. The stated offer and price are subject to material (printing) errors, mistakes and/or changes.

R.P.: Telenet Group NV (trading under the commercial name BASE) | Registered office: Liersesteenweg 4 | 2800 Mechelen | RPR Antwerpen division Mechelen | Company number 462.925.669

When purchasing an Samsung Galaxy A17, you will receive the Samsung Galaxy Buds3FE via Samsung. This promotion is valid from 1/10/2026 to 1/11/2026 (date of purchase) and while stocks last. Participation is limited to one per purchased product and a maximum of three participations per household. This promotion is only valid for participants aged 18 years or older. Claims must be submitted no later than 4/01/2027 via Samsung Promotion.

Promotion valid on iPhone 18 Pro and iPhone 18 Pro Max from September 12, 2026 at 2:00 PM until October 31, 2026.

This offer is available via online purchase and in BASE points of sale, under the following conditions:

Online purchase: The customer pays the full amount at the time of ordering. The device will be delivered to the delivery address provided by the customer.
BASE points of sale
- Purchase via joined offer: customer pays the full amount at the time of ordering
- Purchase via financing: customer pays a €100 deposit at the time of ordering. Upon pickup, the customer pays part of the remaining amount after deduction of the deposit, and the remaining balance is invoiced via Cofidis

This promotion is subject to BASE’s general terms and conditions. Please consult this link for the full terms.

*Offer valid from 29/09/2026 until 16/11/2026 on all new BASE subscriptions of €15/month, €20/month, €29/month, and €39/month.
On all of the above-mentioned BASE subscriptions, customers receive a 30% discount on the monthly subscription fee. The customer loses their monthly discount if they cancel their subscription, migrate to a tariff plan with a lower monthly subscription fee than the tariff plan selected at the time of the original purchase, or if the customer they referred cancels their subscription.

R.P.: Telenet Group NV (trading under the commercial name BASE) | Registered office: Liersesteenweg 4 | 2800 Mechelen | RPR Antwerpen division Mechelen | Company number 462.925.669

Offer reserved for new BASE customers

Offer reserved for private and self-employed customers who do not yet have a BASE monthly plan. Customers with a BASE top-up card who want to switch to a BASE monthly plan, or customers coming from another operator, must not have had a BASE monthly plan for the same mobile number in the 3 months prior to subscription. Upon activation of one of the above-mentioned BASE subscriptions, the customer will receive the applicable discount (30%) on the monthly subscription fee for the entire duration of the contract. The promotion will be automatically applied upon order confirmation. This offer cannot be combined with other offers and promotions, except with the combination advantage on Internet & TV.

Offer reserved for existing BASE customers

Existing BASE customers are also entitled to this promotion, but only if they have been a BASE customer for more than 3 months and if they refer a new BASE customer to one of the above-mentioned BASE subscriptions. Existing customers with a different older tariff plan can also benefit from this discount, on the condition that they switch to one of the current tariff plans. Providing these conditions are met, the existing BASE customer will enjoy the applicable discount (30%) on the monthly subscription fee for the entire duration of the contract. The discount and, where applicable, the transfer will be allocated and/or implemented automatically as soon as the new customer’s SIM card has been activated. This must be completed no later than 30 days after purchase. If the new customer cancels their subscription, the existing customer will not be automatically migrated back to the original plan.

This offer for existing customers cannot be combined with other offers and promotions, except with the BASE+TADAAM discount and the combination advantage on Internet & TV.

If the customer combines two or more services, he will receive 10% discount on the monthly subscription fee of BASE Internet and/or BASE TV for the duration of the contract. The mobile subscriptions that are eligible for the combination advantage are the BASE subscriptions of €15/month, €20/month, €29/month, and €39/month. The customer loses his combination advantage if he cancels his combination.

Free installation: If your installation address qualifies for a Self-Starter installation, you can install your services yourself free of charge. If a Self-Starter installation cannot be booked at your installation address, a technician will come and install your services for free (Comfort installation worth €59).

Free activation: Free activation worth €30 for any new internet subscription.

Cable connection: If no cable connection is present at the installation address, an additional fee will be charged for the cable connection.

Question? Find the answer easily!

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