Install the updated My BASE app and take charge of your BASE, just like 350,000 satisfied BASE users.

So convenient. So much control.

  • Check your usage from anywhere.
  • View and pay your invoice or top up at your convenience.
  • Switch to another plan and add options in the blink of an eye.
  • Keep your usage under control. Set budget alerts and block premium numbers.
  • Everything at your fingertips: your invoices, PUK code, ...

Download the app for free:

Curious as to what the My BASE app can do? See for yourself:

New: manage and listen to your voice messages in the My BASE-app

Download the app for free:

Haven’t found what you were looking for?

Our FAQ pages answer more than 100 questions. All clearly arranged by subject.

BASE is always there for you

If you have any questions, we will answer them via the channel of your choice:

  • Fast and interactive
    We will answer all your questions as soon as possible on BASE Live Chat or Facebook Messenger.
  • Prefer a phone call?
    Of course you can also call us. Just dial 1999.
  • Not very urgent?
    Send us an email or post a message on our social media. Or drop by one of our BASE Shops.