EN FR NL

Benefit from Free Data Day the first of every month

24 hours of free mobile data to go absolutely wild. 
To shop online. Or spot funny situations in Street View.
Anything goes. And it applies both in Belgium and throughout the EU.

Something else you'll only find at BASE!

Why this gift?

We asked our customers what they preferred to get: free data from time to time on special occasions, or free data on the first day of every month.

Their answer was crystal clear. And so BASE for free time is now becoming Free Data Day.

From now on, all of our BASE subscribers will enjoy Free Data Day: a whole day of free data on the first day of every month. So look forward to the next Free Data Days on August 1st, September 1st, and so on. Well begun is more than half won!

How do you enjoy Free Data Day?

You literally don't have to do anything for this. Do you have a BASE subscription?

Then you automatically benefit from each Free Data Day, in Belgium and throughout the EU! It's as simple as that.

Monthly plan overview

New Pro start

Online:
{{ promoAmount | customCurrency:'€':1:undefined:undefined:true }}
{{ amount | customCurrency:'€':1:undefined:undefined:true }}
for 3 months*

1,5 GB

2 GB

200 MIN
to all networks

Unlimited* SMS

New Pro contact

Online:
{{ promoAmount | customCurrency:'€':1:undefined:undefined:true }}
{{ amount | customCurrency:'€':1:undefined:undefined:true }}
for 3 months*

5 GB

10 GB

Unlimited* calls
to all networks

Unlimited* SMS

New Pro connect

Online:
{{ promoAmount | customCurrency:'€':1:undefined:undefined:true }}
{{ amount | customCurrency:'€':1:undefined:undefined:true }}
for 3 months*

10 GB

20 GB

Unlimited* calls
to all networks

Unlimited* SMS

Pro unlimited

Online:
{{ promoAmount | customCurrency:'€':1:undefined:undefined:true }}
{{ amount | customCurrency:'€':1:undefined:undefined:true }}
for 3 months*

Unlimited* data

Unlimited* calls
to all networks

Unlimited* SMS

All tariff plans are valid in Belgium and in the EU zone.
Each monthly plan includes 1 GB BASE Cloud storage.
Out of bundle tariffs in Belgium and in the EU zone: € 0.15/min. and € 0.025/MB

Frequently asked questions about BASE Free Data Day

What is BASE Free Data Day?

Every first day of the month, all customers with a monthly PRO subscription get 24 hours of free data, from 3 a.m. that day to 3 a.m. the next.
An example: on the Free Data Day of July 1st, the data usage of a customer with a subscription is not charged for 24 hours, starting as of 3 a.m. until 3 a.m. the next day. On August 1st, September 1st, October 1st, and so on, all BASE PRO subscribers once again enjoy a day of free data.

What do I have to do to take advantage of the action?

Not a thing! It's all done automatically.
As long as you have a subscription, you surf for 24 hours free in Belgium and the EU zone during Free Data Day, on the first day of every month.

For which subscriptions does the Free Data Day apply?

Free Data Day applies for all customers with a monthly PRO subscription. For the PRO Unlimited tariff plans, the following applies: as of August 1st, they get an extra 5 GB on top of the 35 GB included for surfing at full speed.

How do I know that I enjoy Free Data Day?

A few days in advance we send you, by text message or e-mail, a reminder that the Free Data Day is approaching. You will also find information on the BASE website. Moreover, on the day itself a message appears in the My BASE-app.

How do I see my free data usage on the Free Data Day?

In the MyBASE-app and the Customer Zone under usage details on the date of the Free Data Day you will see that the used data are not charged.
On the BASE invoice your used data, which are not charged on Free Data Day, will appear on the invoice under the heading "Mobile internet in Belgium and the EU zone", right next to "Free data traffic".

I have an Unlimited subscription: can I take advantage of Free Data Day?

As of August 1st, the PRO Unlimited tariff plans get an extra 5 GB on top of the 35 GB included for surfing at full speed. If you then go above that, you continue to surf at reduced speed until the next invoice.

Questions?

Our BASE customer services is here to help you

in your nearest BASE Shop

Conditions for the Free Data Day
During the first day of each month, the data used in Belgium or in the EU zone are not charged. This offer is only valid for BASE PRO subscriptions (and for the PRO Unlimited tariff plans, as of August 1st there applies: an extra 5 GB on top of the 35 GB included for surfing at full speed) during the indicated period and exclusively reserved for a normal personal and professional use such as defined here. Any other use is prohibited. This normal use allows you a very intensive use. However, Telenet Group NV (BASE) reserves the right to suspend the free delivered service in the period of the offer in case of improper use of the service.

Conditions  

* Offer restricted to normal professional use as defined here.

All the tariffs that are exclusive of VAT and are subject to the general conditions and the special terms and conditions of Telenet Group NV/SA. They are reserved for professionals who have a VAT number and those exercising a liberal profession. The special terms and conditions determine in which countries the included minutes, texts and MB data are valid. Calling and texting to special numbers, as well as the use of third parties services, is not included; the costs implied by this use will be billed outside of any package and/or bundle. You pay per second, after the first minute. To know the cost of communications to special numbers (070, 0900, 1207, 1307,...), international calls and roaming, please call 1940 via BASE (free in Belgium) or +32 (0)486 19 1940 from any other network (charges will occur).

Temporary promotion on the BASE Pro subscriptions Pro Start, Pro Contact, Pro Connect, Pro Unlimited, Pro Europe and Pro World:
On the condition that the customer subscribes one of the aforementioned BASE Pro monthly plans at www.BASE.be in the time period from 01/04/2020 through 31/08/2020 and activates the monthly subscription within the same time period, he benefits from a 50% discount on the monthly subscription fee for the first 3 months after activation. Offer reserved for professionals (self-employed and small enterprises) who do not yet have a BASE subscription; customers with a BASE top-up card who want to switch to a BASE subscription must not have had a BASE subscription for the same mobile number in the 3 months prior to subscription. This offer cannot be used in conjunction with other offers and promotions.