Unbeatable offer: a Samsung Galaxy A7 for an extra € 1!

* Offer restricted to normal use as defined here.

The BASE rates include VAT and are subject to the general terms and conditions and special conditions of Telenet Group bvba. They are reserved for personal and private use only. After the first minute, you will be charged per second. Any inclusive minutes from BASE to BASE are only valid for use within Belgium. Any other inclusive minutes and text messages are applicable for use within Belgium (to Belgian numbers) and the EU zone (to numbers within the EU zone); any inclusive mobile data are applicable for use within Belgium and the EU zone. The international rates can be found here. Calling and texting to special numbers, as well as the use of third-party services, is not included; this usage will always be charged on top of any credit and/or bundles. To find out the rates for calls to special numbers (070, 0900, 1207,...), please contact us via the customer zone or call 1999 via BASE (free in Belgium) or +32 (0)486 19 1999 via any other network (subject to charge).

Mobile subscriptions for individuals are without fixed term contract. You may terminate your contract at any time.

Discount on smartphones with a subscription
Offer valid until 31/01/2019 included reserved for private individuals and valid as long as the stock lasts. The customer will receive a discount of minimum € 50 upon activation of a BASE monthly plan (Based on you) at € 15, € 25, € 35, € 45 and subject to a signature of a 24-month depreciation table upon the purchase of the aforementioned smartphones. If ever however the subscription is terminated by the customer or if the customer switches to a lower tariff plan within the first 24 months, Telenet BASE reserves the right to recover the residual value of the discount on the device. This offer is limited to one handset and not valid for customers with an ongoing depreciation table, unless paid off instantly. May not be combined with other offers and promotions.

Flash deal Samsung Galaxy A7
The customer who meets the conditions of the promotion (below) pays € 50 and then receives a refund of € 49. To request a refund, the customer must (i) register via http://BASE.myactions.eu, (ii) complete the web form completely and correctly, and (iii) upload the proof of purchase and a photograph of the IMEI number of the device. The customer must submit this refund request by 16/02/2019 at the latest.

Discount on smartphones with a monthly plan: Offer for private individuals valid until 31/01/2019, as long as the stock lasts (4.000 devices). Reserved for private individuals who do not yet have a Based on you monthly plan as of € 35/month. Subject to activation of a Based on you monthly plan as of € 35/month, the customer purchases the Samsung Galaxy A7 (Black or Gold) for € 1 instead of € 349, subject to payment by direct debit as well as the acceptance of a 24 month depreciation table. If the customer terminates his monthly plan or switches to a lower tariff plan within the first 24 months, BASE reserves the right to recover the residual value of the discount on the device. Offer limited to one device per activated new monthly plan. Max. 3 ongoing depreciation tables per customer; acceptation of an additional depreciation table is not authorized, unless the residual value of the discount obtained in the context of a previous smartphone promotion is reimbursed (by settlement through the next invoice). May not be combined with other offers and promotions.

** Special conditions of Your BASE at € 15, € 25, € 35 and € 45 (Based on you)
Non-used credit of your monthly plan will be carried over to the following month. The next month, you will first consume the unused credit of the previous month. Non-used credit may be carried over for one month only. In the event of a change in tariff plan or termination of the contract, the carried-over credit is not taken into account for pro rata invoicing/refund. The transferred credit expires upon assignment of the agreement by the customer. Unlimited calls to BASE: unlimited number of call minutes to BASE customers. Offer restricted to normal private use, as defined here.

Special condition for option Unlimited calling
Option only available for customers with a Based on you monthly plan. The price of the selected option is automatically added to your invoice each month. By activating this option you enter an open-ended contract which you can cancel at no charge whenever you like. However, you can only activate the option once per invoicing period.

Unlimited calling is restricted to normal personal use, as defined here.

Special condition for option World Internet
The amount of the selected Internet World option will be automatically added to your invoice each month. The rates are only valid abroad with one of the partner networks. After you used the MBs data included in your monthly bundle, the amount of data transferred exceeding this volume will be charged per KB at € 0.24/MB.

Special condition for option Spotify Premium
The Spotify service can be used via Spotify applications for computers, smartphones and tablets; it requires the user to create a Spotify account associated with a login and password. Spotify Premium is restricted for personal and private use. Info and conditions on this page or on Spotify.com. Telenet Group reserves the right to modify and/or discontinue, temporarily or permanently, the Spotify offer at any time. Telenet Group disclaims any liability or responsibility as to the compatibility of your smartphone with the Spotify service. The amount of data (MB) used in connection with the use of the Spotify service via your smartphone is billed in accordance with the rates set out in your mobile Internet tariff plan.

***Caution: borrowing money also costs money.

Representative example: Instalment credit at an annual percentage rate of charge of 0% (= fixed borrowing rate). To finance the purchase of a device with a cash price of € 649, the client pays in 1 instalment of € 27.08 and 23 monthly instalments of € 27.04. The total amount to be repaid, minus the advance, is € 640. Subject to approval by Alpha Credit n.v., lender, Ravensteinstraat 60/15, 1000 Brussels, VAT BE 0445.781.316, RLE Brussels. Telenet Retail bvba (Liersesteenweg, 4, 2800 Mechelen – CBE 0813 219 195 - RLE Mechelen - IBAN BE42 2350 3744 6254) acts as the credit intermediary (agent on an ancillary basis).