BASE guarantees the best prices

Have you just purchased a new cell phone, smartphone, or tablet from BASE, but found a better price somewhere else?

Just fill in the form below, add a proof of purchase and, after verification, BASE will reimburse the difference to your bank account!
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Confirmation

Dear customer,

Your request has been registered.
You will receive a confirmation within 5 working days.

Sincerely yours,
BASE

For all your questions related to “BASE price, best price”? BASE-price@telenetgroup.be

Your personal info

Salutation is required
First name is required
Last name is required
Street is required
Number is required
Postal Code is required
City is required
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A valid telephone number is required
A valid iban number is required

Information about the store where you found the cheaper device

Shop Name is required
Street is required
Number is required
Postal Code is required
City is required
Price is required
Validity Date is required

Upload competition documentation stating the lower price, a copy of your invoice and the proof of payment

Only jpeg, Word doc and pdf formats are allowed. A maximum 3 files can be attached with a maximum size of 6 MB per file.
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  I accept the general terms and conditions**
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** General conditions
- BASE price, best price is limited on handsets, smartphones and tablets sold in a BASE shop or the BASE online shop. Combined sales offers, accessories and tariffs are excluded.
· BASE price, best price claim to register within 14 calendar days from date of purchase.
· Competition reference is identical to BASE shop reference, new and instantly available.
· Valid for handsets, smartphones and tablets manufactured for Benelux region only.
· Not valid for web sales, barred or "Solden/Soldes" prices, temporary pricing, end of stock sales, saving action.
· Impossible to confirm your request without adding your attachment.

Telenet Group appropriates the right to verify the BASE price, best price claim and his availability at competition. The price difference will be refunded after approval within 30 days on your personal bank account.

2021 Telenet Group NV/SA - Liersesteenweg 4, 2800 Mechelen - BTW/TVA BE 0462 925 669 - RPR Antwerpen dept. Mechelen