BASE guarantees the best prices

Have you just purchased a new cell phone, smartphone, or tablet from BASE, but found a better price somewhere else?

Just fill in the form below, add a proof of purchase and, after verification, BASE will reimburse the difference to your bank account!

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Confirmation

Dear customer,

Your request has been registered.
You will receive a confirmation within 5 working days.

Sincerely yours,
BASE

For all your questions related to “BASE price, best price”? BASE-price@telenetgroup.be

Your personal info

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Last name*

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Street*

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City: *

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Mobile number*

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IBAN*

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Information about the store where you found the cheaper device

Name store*

Shop Name is required

Street*

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Number*

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Postal code*

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City*

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Their sales price*

Price is required

Validity date for their sales price*

Validity Date is required

Upload competition documentation stating the lower price, a copy of your invoice and the proof of payment

Only jpeg, Word doc and pdf formats are allowed. A maximum 3 files can be attached with a maximum size of 6 MB per file.

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** General conditions
- BASE price, best price is limited on handsets, smartphones and tablets sold in a BASE shop or the BASE online shop. Combined sales offers, accessories and tariffs are excluded.
· BASE price, best price claim to register within 14 calendar days from date of purchase.
· Competition reference is identical to BASE shop reference, new and instantly available.
· Valid for handsets, smartphones and tablets manufactured for Benelux region only.
· Not valid for web sales, barred or "Solden/Soldes" prices, temporary pricing, end of stock sales, saving action.
· Impossible to confirm your request without adding your attachment.

Telenet Group appropriates the right to verify the BASE price, best price claim and his availability at competition. The price difference will be refunded after approval within 30 days on your personal bank account.

BASE guarantees the best prices

Confirmation

Your personal info

Information about the store where you found the cheaper device

Upload competition documentation stating the lower price, a copy of your invoice and the proof of payment

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