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Frequently asked questions about the price adjustment

From 22 June 2026, we will adjust the prices of BASE limited Internet and BASE TV. At the same time, we are also better aligning the internet data volume and TV offering with what is needed today.

We understand that this type of adjustment may raise questions. That’s why we are answering the most frequently asked questions: 

Which monthly plans does this apply to?

We are only adjusting the prices and the specs of BASE limited Internet and BASE TV. Nothing will change for BASE unlimited Internet, BASE Mobile, prepaid cards or additional options: you will continue to pay exactly the same amount for the same product.  

What will change in your monthly plan?

I have/I want 

We cannot retrieve your data. Please make your own choice.

BASE Internet

You have this

BASE TV

You have this

BASE Internet

You have this

BASE TV

You have this

BASE limited Internet

Price before 22 June 2026

€27/month

Adjustment

+ €2/month

Price from 22 June 2026

€29/month*

Features before 22 June 2026

300 GB volume

Features from 22 June 2026

500 GB volume

*This is the price without discount. Are you eligible for the -10% combo discount or for another promo? These will remain valid. We will apply the discount to the new price.

BASE TV app

BASE TV app  + TV box

Price before 22 June 2026

€10/month  

€ 15/month

Adjustment

+ € 1/month

+ € 1/month

Price from 22 June 2026

€ 11/month*

€ 16/month*

Features before 22 June 2026

29 TV channels

29 TV channels

Features from 22 June 2026

+2 extra TV channels
NL: regional TV
and Qmusic

FR: regional TV,
LN24 and TV5 Monde

The channel
Ushuaïa 
disappears

+2 extra TV channels
NL: regional TV
and Qmusic

FR: regional TV,
LN24 and TV5 Monde

The channel
Ushuaïa 
disappears

*This is the price without discount. Are you eligible for the -10% combo discount or for another promo? These will remain valid. We will apply the discount to the new price.

**The TV channels LN24, TV5, and Qmusic appear on 18 June. The regional channels will be available from 22 June. 

From when are the new prices applicable?

The new prices will appear on your next bill/invoice from 22 June.

Why are we adjusting our prices?

Everything is becoming more expensive. The costs of our network and our general operating costs are also increasing. That’s why we need to adjust our prices, so we can continue to offer you the best quality and reliable service.

Alongside this, we continue to align our monthly plans with today’s needs. That’s why you will have more internet volume and extra TV channels from 22 June. 

More questions

Do you feel that your current monthly plan no longer suits your needs? Or would you like to cancel your services due to the price adjustment? You can do so free of charge on our website.