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You have forgotten your password for the Customer Zone ?
Request your password with your mobile phone
Text LOGIN<space><your password> to 1914 (example: LOGIN John1234).
Your password must be a combination of 8 to 16 characters (letters and/or numbers).
In the Customer Zone you can consult the details of all BASE monthly plans and prepaid cards that are linked to this account.
You have an account with only a BASE monthly plan
for your tablet, laptop or MiFi ?
In this case you can't send or receive text messages with your device.
Call our customer service to request your password to access the Customer Zone.
You can't send text messages
for the time being ?
Enter your mobile phone number in the box below and click on the icon. You will receive a text message with a password.
You can change this password once you are logged on to the Customer Zone (under "My personal data").