General terms and conditions


Private customers

Business customers

  • Consult our General Terms and Conditions for mobile telephony
    - Current version (last updated in December 2016)
    - New version (valid as from June 2017)
  • Consult our General Terms and Conditions for Internet and fixed line in Dutch and French (last updated in June 2016).

JIM Mobile - Allo RTL - Türk Telekom mobile

Consult our General Terms and Conditions (last updated in December 2016).

Telenet Group - General Purchase Terms & Conditions

Sales conditions Telenet Retail bvba/sprl

Consult our sales conditions (Dutch - French).