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Accessibility at BASE

We aim to develop products and services that everyone can use. That’s why we focus on making our website, apps, products and services accessible.

What is accessibility?

By accessibility, we mean that products and services are designed and built so that everyone can use them easily and independently. To achieve this, we rely on our customers’ user experience and on accessibility guidelines.

BASE is committed to complying with the accessibility requirements set out in the European Accessibility Act (EU Directive 2019/882), as well as the corresponding Belgian legislation.

And digital accessibility?
We aim for our websites and apps to comply with the international WCAG guidelines (Web Content Accessibility Guidelines).

Key principles of an accessible web page

We base our approach on the four principles of digital accessibility:

  • Can everyone understand the content?
  • Can everyone see, read and hear the content?
  • Are there different ways to navigate through the content?
  • Is the content compatible with other technologies?

How do we contribute to accessibility?

We strive for inclusive design, clear content and user-friendly experiences for our customers. Because when we remove a barrier for one person, we make things easier for everyone.

Our approach

Gathering feedback

We invited various stakeholder organizations to test the user experience of our website and products. They shared their feedback and engaged their networks to gather additional insights.

Expert reviews

Digital accessibility experts support us with reviews of our website and more. View the results of the different accessibility assessments.

Expert training

Our employees receive training from organizations with expertise in accessibility, helping them work consciously and proactively towards an accessible website.

Accessibility testing

We design our products and services with accessibility in mind and regularly test whether everyone can use them easily.

Questions about accessibility?

Do you have questions, feedback, advice or suggestions about the accessibility of our products, services, apps or website? Let us know and we’ll look into it!