All the tariffs that are exclusive of VAT and are subject to the general conditions and the special terms and conditions of Telenet Group NV/SA. They are reserved for professionals who have a VAT number and those exercising a liberal profession. The special terms and conditions determine in which countries the included minutes, texts and MB data are valid. Calling and texting to special numbers, as well as the use of third parties services, is not included; the costs implied by this use will be billed outside of any package and/or bundle. You pay per second, after the first minute. To know the cost of communications to special numbers (070, 0900, 1207, 1307,...), international calls and roaming, please call 1940 via BASE (free in Belgium) or +32 (0)486 19 1940 from any other network (charges will occur).
Once the option is activated, the corresponding amount will be automatically added to your monthly invoice. To deactivate the options, you need only call 1940 (free in Belgium). The option is deactivated from the moment the first invoice is received following your call, unless your request is made while your invoice is being treated. In this case, the deactivation comes into effect starting from the following invoice.
To benefit from 4G you have to be in an area with BASE 4G network coverage. To use 4G, you need a compatible 4G device.
To be able to guarantee you optimal terms of use, our unlimited offers are exclusively restricted to normal professional use. This normal use allows you very intensive use of the relevant services. Only in case of fraude (including commercial use of the contract, in particular for call center or SIM box purposes, and/or making this available to third parties, e.g. through hotspotting), dishonest use or, more generally, use that is not in accordance with the use that could be expected of a customer who concludes the contract for the service(s) concerned (such as in particular the use of your mobile as a baby phone or – in the framework of an unlimited mobile data offer – the use of the simcard in other devices than in a mobile or smartphone, including in surveillance camera's or gateway devices) this is not respected.
Your use will, for example, be deemed fraudulent in the following cases :
In all these cases Telenet Group NV/SA reserves the right to restrict the delivery of services or to suspend and/or terminate your contract.