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Changing voicemail forwarding settings

You can change your voicemail settings via the menu of the handset. Consult the manual for your handset. You can also enter the universal USSD codes. These codes are recognized by the network.

Changing your voicemail settings

Choose when you want your voicemail to pick up from the options below.

  • Your handset is on, but you don't pick up

Enter the following code (as if it were a telephone number): **61*+32486191933#. Press Call. A message appears on your screen as confirmation.

  • Your handset is off or can't find a network

Enter the following code (as if it were a telephone number): **62*+32486191933#. Press Call. A message appears on your screen as confirmation.

  • The line is busy and someone else wants to call you

Enter the following code (as if it were a telephone number): **67*+32486191933#. Press Call. A message appears on your screen as confirmation.

  • Your voicemail always picks up, even when your handset is on

Enter the following code (as if it were a telephone number): **21*+32486191933#. Press Call. A message appears on your screen as confirmation.

Changing the number of rings before your voicemail picks up

You can have your voicemail pick up after your phone rings for 5, 10, 15, 20, 25 or 30 seconds. To do this, enter the following code (as if it were a telephone number): **61*+32486191933**30#. Press Call. A message appears on your screen as confirmation. The number before the pound (**30#) is the number of seconds. Change this number to your preferred delay time.

Want to completely switch off your voicemail?

Enter the following code (as if it were a telephone number): #(#)002#. Press Call. A message appears on your screen as confirmation.

Good to know:

In Belgium, forwarding to your email is free. You can also forward your calls to any Belgian number (landline or mobile). Then you pay the tariff that applies to a regular call to that number.



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