What is visual voicemail?
You no longer have to call 1933 to listen to your voicemail messages. With visual voicemail your messages are downloaded directly to your smartphone as audio messages and placed in a list. As an iPhone user you can activate visual voicemail right in your handset. Do you have an Android handset? Then you can download the visual voicemail app.
Costs of mobile internet for visual voicemail
Visual voicemail uses a limited amount of mobile dat (100 kb per minute). That data is automatically deducted from your mobile data in you monthly plan.
Good to know: Android users can use visual voicemail for free via Wi-Fi.
Do you have a BASE monthly plan that doesn't include mobile internet?
Then the data is added to your next invoice/bill.
Switching from visual voicemail to regular voicemail
You can simply switch the visual voicemail app on your telephone on and off. You can always listen to your voicemail messages by calling 1933. So there is no need to stop your voicemail service.
Listening to messages when there is a technical problem
Is visual voicemail unavailable? Then you receive an SMS to notify you that you have a new message. You can listen to your voicemail messages by calling 1933.
