Switching the alert service on and off
First a little info...
We are working on a new customer zone in order to make it even easier for you. Log in to the customer zone in order to enjoy all the options. Which screen do you see there?
Information for private persons
In your customer zone: Go to Your usage notifications and set your limit.
Information for self-employed persons
Via SMS: Text NOALERT (no more alerts) or YESALERT (reactivate alerts) to 1908.
Will I receive an alert as soon as I exceed my limit?
You will receive an alert as soon as you exceed your limit.
Good to know: You can also switch off your usage limits for data roaming in your customer zone. Go to Your usage settings and switch off Usage limit for data roaming.
Information for private persons
- In your customer zone: Go to My settings > Budget alert and switch Budget alert on or off.
- Via SMS: Text NOALERT (no more alerts) or YESALERT (reactivate alerts) to 1908.
Information for self-employed persons
Via SMS: text NOALERT (no more alerts) or YESALERT (reactivate alerts) to 1908.
Will I receive an alert as soon as I exceed my limit?
It may take a few hours before you receive an alert that you have exceeded your limit. This is because we must first receive all the data from the foreign operator. You can also change your limit in your customer zone: Go to Settings > Data usage and set your limit.
