EN FR NL

Changing the limit for alerts

First a little info...

We are working on a new customer zone in order to make it even easier for you. Log in to the customer zone in order to enjoy all the options. Which screen do you see there? 

You can set the limit for the alerts to a different amount in your customer zone: €5, €10, €15, €25, €30, €50, €75 and €100 beyond your monthly plan. Go to Your usage notifications and set your limit.

Information for private persons

You can set the limit for your alerts to a different amount: €25, €50, €75, €100 or €200 beyond your monthly plan.

Changing your limit

  • In your customer zone: Go to My settings > Budget alert and change your limit.
  • Via SMS: Send one of these codes to 1908: ALERT 25, ALERT 50, ALERT 75, ALERT 100 or ALERT 200. (Be sure to include the space between ALERT and the amount).

Example: At a limit of €25 you receive a first alert when your usage has gone beyond your monthly plan. You receive a second alert when you have used €25 beyond your monthly plan. And then again for every additional €25 (€50, €75, €100 etc.).

Information for self-emplyed persons

You receive an alert via SMS when...

  • your usage has gone beyond your monthly plan.
  • you have used an additional €50 beyond your monthly plan (at €50, €100, €150 etc.).


Back to overview