All about the flooding and free data until 31/07/2021

The recent and extreme weather conditions have led to disruptions of our mobile network in certain regions. In the meantime, our network has been fully restored. 

Nevertheless, we want you to remain in contact with your friends and family!

Not everyone currently has access to a fixed network. BASE is making a contribution so that these individuals can also remain in contact.

Free data in Belgium for BASE subscribers

All BASE customers with a monthly plan will have free data from 17/07/2021 until 31/07/2021. The data you use will therefore not be deducted from your monthly plan.

For whom?

The free data applies to all paying BASE subscribers. The free data does not apply to customers using BASE 0 or BASE Prepaid.

Where can I use the free data?

The data is valid in Belgium. The usage in other countries or outside of the EU (roaming) is not included. Read more about roaming.

What do I have to do for free internet access?

This will happen automatically! Your data usage between 17 and 31 July 2021 will not be billed. Normally, you also received a SMS about this.

Do you still have data left over at the end of the month? No problem: You can also use that data next month via Data Jump.

Check your usage via the My BASE app.

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