Do you want to prevent extra costs while abroad? Then limit or switch off your roaming. You can do this easily in your customer zone, in the My BASE-app or in the settings of our device (temporary).
You can switch off roaming completly or limit it to €60,50 above your monthly plan price in different ways:
Select your option and save your change.
Note: If you completely disable roaming, you can no longer be reached while abroad. If someone calls you, they will go directly to your voicemail.
When you have reached your limit, you will temporarily no longer be able to browse via mobile internet. You will then receive a text message to warn you that we have temporarily blocked your mobile internet. If you want to continue browsing, respond by text with DATAROAMINGCONTINUE or change your limit in the customer zone or the My BASE app.
Would you prefer setting a limit lower than €60,50 above your monthly plan price? Then activate an out-of-plan limit. This way, you select the amout (€0, €5, €10, €20 or €50) you want to set as limit when you go out of plan.
Important: the out-of-plan limit doesn't only apply to your usage (SMS's, calls and data), but also to your purchases via your BASE bill, tird-party services and PayByMobile.
More info about the out-of-plan limit.
You can temporarily disable mobile internet (data roaming) in your handset's settings. Consult the manual for your handset for more info.
Do you need help? Be sure to use our tool to configure your smartphone and switch off roaming.
Good to know: In the EU zone, you pay the same for your mobile usage as in Belgium. More info about roaming tariffs.