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Mobile plans Prepaid Top up Roaming All mobile products
Mobile
Mobile plans Prepaid Top up Roaming All mobile products
Private Self employed
Private Self employed

Your SIM cards

You don't have any mobile lines.
You cannot make this change, because your line has been temporarily suspended.

Scan the QR code on your phone to install your eSIM. Please note! Did you request a number transfer? Then it could take up to 48 hours to complete your activation and to activate your number on your device.

Activate your eSIM

You have requested to keep your current mobile number. Click here to transfer your mobile number.

Transfer number
Pending Request eSIM is ready to be activated
Information about your eSIM

{{ctrl.selectedAccount.productInfo.name ? ctrl.selectedAccount.productInfo.name : '-'}}

{{ctrl.selectedAccount.pin ? ctrl.selectedAccount.pin : '-'}}

{{ctrl.selectedAccount.puk ? ctrl.selectedAccount.puk : '-'}}

{{ctrl.selectedAccount.sim ? ctrl.selectedAccount.sim : ctrl.selectedAccount.iccid ? ctrl.selectedAccount.iccid : '-'}}

{{ctrl.selectedAccount.name ? ctrl.selectedAccount.name : '-'}}

Pending Request eSIM is ready to be activated
Activate your new SIM card below.
Information about your SIM card Information about your eSIM

{{ctrl.selectedAccount.label ? ctrl.selectedAccount.label : '-'}}

{{ctrl.selectedAccount.pin ? ctrl.selectedAccount.pin : '-'}}

{{ctrl.selectedAccount.puk ? ctrl.selectedAccount.puk : '-'}}

{{ctrl.selectedAccount.sim ? ctrl.selectedAccount.sim : ctrl.selectedAccount.iccid ? ctrl.selectedAccount.iccid : '-'}}

New

Add a nickname

{{ctrl.selectedAccount.name}} Edit

Information about your eSIM for a smartwatch
Active
Activate SIM card Assign Reassign
Activate SIM card Assign Reassign
This Sim card is blocked Request new physical SIM card
This SIM is blocked (e.g. due to an unpaid bill). You can't make any changes at this time.
We have received your request to block your SIM. There may be a brief delay before this also appears properly on this page.
We have been asked to block your SIM card and eSIM. It may take some time before you can see this here.
You asked us to unblock your SIM. This request is now being processed. It may take some time before you see the changes on the page below.
This SIM cannot be re-assigned because it is assigned to an invitation request
The details of the invitation request can be viewed here
Assign SIM Card
profile
{{assignee.firstname}} {{assignee.lastname}}
create user
Invite User
mobile-sim-management.lbl.notification-for-reassigning
mobile-sim-management.lbl.notification-for-reassigning
Cancel

{{ctrl.oldSimAccount.productInfo.name ? ctrl.oldSimAccount.productInfo.name : '-'}}

{{ctrl.oldSimAccount.mobile ? ctrl.oldSimAccount.mobile : '-'}}

{{ctrl.oldSimAccount.pin}} (Have you changed your PIN in the meantime? Or have you forgotten your PIN code? Use your PUK code to unlock your cell phone)

{{ctrl.oldSimAccount.pin}}

-

{{ctrl.oldSimAccount.puk ? ctrl.oldSimAccount.puk : '-'}}

{{ctrl.oldSimAccount.sim ? ctrl.oldSimAccount.sim : ctrl.oldSimAccount.iccid}}

Current

Add a nickname

{{ctrl.oldSimAccount.name}} Edit

-

Activate SIM card

{{ctrl.selectedAccount.productInfo.name}}

{{ctrl.selectedAccount.mobile}}

{{ctrl.selectedAccount.pin}} (Have you changed your PIN in the meantime? Or have you forgotten your PIN code? Use your PUK code to unlock your cell phone)

{{ctrl.selectedAccount.pin}}

{{ctrl.selectedAccount.puk}}

{{ctrl.selectedAccount.sim ? ctrl.selectedAccount.sim : ctrl.selectedAccount.iccid}}

Add a nickname

{{ctrl.selectedAccount.name}} Edit

Information about your eSIM for a smartwatch
{{ctrl.wearableEsimStatusText}}

Reassign the SIM card to another user.

Re-assign SIM

You cannot assign the mobile number of this SIM card to someone else, because then you will no longer be able to log in. Do you still want to assign this mobile number to someone else? Then add an email address on My BASE.

You cannot assign the mobile number of this SIM card to someone else, because then the administrator will no longer be able to log in. Ask the administrator to add an email address if you still want to assign this number to someone else.

Add email address

Link the eSIM profile to another user again.

Re-assign eSIM

Assign the SIM card to another user.

Assign SIM card

Link the eSIM profile to another user.

Link eSIM profile

Block all outgoing calls, texts and mobile data.

Block eSIM profile Block SIM card

Easily and temporarily block certain services, such as calling, texting and mobile data in Belgium or while roaming.

Block a service

Request a new physical SIM card, keeping your current mobile number. You will receive your new SIM card by mail.

Request new physical SIM card

Activate the eSIM functionality to use your mobile services in combination with your smartwatch.

Deactivate eSIM for smartwatch

Request an eSIM. To complete the request, you must have your smartphone and mobile number with you.

Request a new eSIM. To complete the request, you must have your smartphone and mobile number with you.

Switching to eSIM is easier on the My BASE app.

Information about your SIM (Old SIM) Information about your eSIM (Old eSIM)

{{ctrl.oldSimAccount.productInfo.name}}

{{ctrl.oldSimAccount.pin}} (Have you changed your PIN in the meantime? Or have you forgotten your PIN code? Use your PUK code to unlock your cell phone)

{{ctrl.oldSimAccount.puk}}

{{ctrl.oldSimAccount.sim}}

{{ctrl.oldSimAccount.name ? ctrl.oldSimAccount.name : '-'}}

Are you sure you would like to block this SIM?

With a blocked SIM you can no longer call, text or browse. You can, however, receive calls and text messages.

Unblock SIM