Invoices & payments

My invoice

We explain to you how to read your first invoiceand how to ask for a detailed account. You’ll also find the answers to a whole heap of questions about your invoice.

How to pay

Find out how to pay your BASE invoice quickly, simply and securely.

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Electronic invoice

Everything you need to know to be able to view your phone invoices for the past 24 months at a glance.

Direct Debit

We tell you how to set up a direct debit on your bank account or credit card, and how to make changes. We also tell you what to do if your direct debit is declined.