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questions about fixed internet

Does BASE offer a choice of download speeds?

Yes. BASE offers you three speeds:

  • home pack 1 allows you to download at a maximum speed of 1 Mbps and upload at a maximum speed of 256 Kbps. And you can enjoy 1Gb for receiving data.
  • home pack 4 allows you to download at a maximum speed of 4 Mbps and upload at a maximum speed of 256 Kbps. You can also enjoy unlimited* downloads, within the limits of our conditions of normal use.
  • home pack 12 allows you to download at a maximum speed of 12 Mbps and upload at a maximum speed of 1 Mbps. You can also enjoy unlimited* downloads, within the limits of our conditions of normal use.

 

support on mobile telephony

  • 1999
    toll free from your BASE mobile phone in Belgium
  • 0486 19 1999
    from any phone in Belgium
  • 0032 486 19 1999
    while abroad

support on internet & fixed line

  • 0800 16 026
    if you also want to become BASE
  • 02 60 80 600
    for your administrative & technical questions

support by e-mail

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