* terms and conditions for normal use in the framework of an unlimited offer

In order for us to guarantee the best terms and conditions, our unlimited offers are only intended for normal personal and private use. That normal use guarantees your intensive use. The contract is only breached in the event of fraud (which includes, for example, the commercial use of the contract, by making it available to call centers and/or third parties), dishonest use, or more generally, usage that does not correspond with that expected of a customer who has signed a home internet or home pack contract.

For example: your fixed phone use is fraudulent if you regularly call more than six hours a day and/or 42 hours a week. If at any time you fail to comply with the normal terms and conditions, KPN Group Belgium nv reserves the right to restrict the supply of services or to temporarily suspend and/or terminate the contract.