blocking your mobile phonefree service

a good security measure in case of loss or theft

Lost your mobile phone? Or has it been stolen? Want to avoid somebody using it at your cost? No problem, all you have to do is block it. Your mobile phone will appear on a black list: nobody will be able to use it from then on.

for whom?

For all BASE prepaid and postpaid customers.

associated costs?

Nothing, this is a free service.

how to use

Call 0486 19 1999  from any telephone in Belgium. A  BASE operator will ask you for your mobile phone IMEI number. They will then do whatever is necessary to block your phone.

activation

Simply follow the procedure mentioned in « How does it work?».

when travelling

Have you lost your mobile phone ? Has it been stolen? Don’t panic, simply call +32 486 19 1999 to block your telephone, even from abroad!

tips 'n' tricks

Have you found your mobile phone? Follow the same procedure to unblock it.

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