BASE internet box

The BASE internet box can be set up and running in no time at all and offers you access to all the wonders of the Internet, Wi-Fi, and even the fixed phone!

your advantages

  • plug & play
    The BASE internet box is very quick to set up. It comes with all the necessary cables and the installation manual. Unpack it and start surfing!
  • ethernet and Wi-Fi
    Wired or wireless surfing, anywhere in the house, alone or as a family, with multiple computers, you decide.
  • security
    Anti-spam and anti-virus filter included.

pay as you wish
24 x € 3/month or a one-time fee of € 72

NOW: free modem!

Your BASE internet box is FREE if you sign up for a home pack subscription.

required configuration to benefit from our services

do you use a Windows PC?

  • operating system: Windows 98 (minimum), Windows ME/2000/XP, Windows Vista, Windows 7
  • hardware: Ethernet port 10/100 Mbit/s, integrated or external wireless network adapter with Wi-Fi 802.11 (b minimum, g recommended) support in order to use the wireless connection

do you use a Mac?

  • operating system: Mac OS X
  • hardware: Ethernet port 10/100 Mbit/s, integrated or external wireless network adapter with Wi-Fi 802.11 support (b minimum, g recommended) in order to use the wireless connection

other specifications of the BASE internet box

  • wireless 54 Mbit/s access point - 802.11g+b, WEP/WPA security
  • firewall and parental control
  • no configuration required for BASE services
  • compatibility with ADSL2+ technology

please note!

The following devices are NOT compatible with a home pack connection:

  • alarm systems linked to a central dispatch unit (Securitas, Group4, GMIC,...)
  • electronic payment terminals (except the Banksys Xenta terminal)
  • pay phones
  • telephone exchanges
  • older generation pulse generating telephone devices ("pulse" with dial)

NOW: free modem!

Your BASE internet box is FREE if you sign up for a home pack subscription.

would you like a technician to intervene?

If you would prefer to receive help from a BASE technician, point this out when you place your order. Our team will contact you to arrange a convenient time for the technician to come round to your house and carry out the necessary work.

You will be charged € 99 for this intervention.
This service is only offered for a home pack installation.

what is included in this intervention?

  • the technician will, if possible, see to it that you can immediately start surfing the Internet and/or start calling
  • cable delivery and installation (up to 30 metres)
  • the installation of your BASE internet box
  • the installation of your computer
  • connection of a maximum of 3 telephones
  • testing the installation

do you use an alarm system or PABX exchange?

You will have to keep your Belgacom fixed line. To enjoy BASE broadband, subscribe to home internet with a fixed line.

NOW: free modem!

Your BASE internet box is FREE if you sign up for a home pack subscription.

other services

delivery and installation of additional cable – from the 31st metre

€ 3
for each additional metre

configuration of a second, third,... PC

€ 21
for each additional PC

connection of a fourth, fifth,... telephone

€ 21
for each additional phone

delivery and installation of Ethernet via a USB adapter

€ 15
per adapter

USB to Ethernet adapter

€ 15
per adapter

other services

€ 43
per hour

NOW: free modem!

Your BASE internet box is FREE if you sign up for a home pack subscription.